Jimmy Simmons
Tickfaw,LA
Summary
Proven team player and customer service expert, I excelled at Burger King by mastering time management and enhancing customer engagement. Demonstrated exceptional multitasking abilities, improving customer satisfaction significantly. Trained new staff in sales techniques, embodying integrity and promoting a positive company image. Skilled in cash handling and point-of-sale transactions, I consistently met and exceeded quality expectations. Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
2
2
years of professional experience
Work History
Crew Member
Burger King
01.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Trained new team members on procedures, customer service, and sales techniques.
Crew Member
Burger King
06.2022 - 01.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
Education
GED -
K 12
Louisiana05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Cash Handling
- Cleaning
- Customer Engagement
- Interactive communication skills
- Integrity and Honesty
- Safety awareness
- Initiative and Self-Motivation
- Learning Agility
- Hospitality service expertise
- Positive Company Representation
- Salesmanship
- Point-of-sale transactions
Timeline
Crew Member
Burger King
01.2024 - Current
Crew Member
Burger King
06.2022 - 01.2024
GED -
K 12