Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jimmy Villon

Summary

Adept at transforming challenges into opportunities, I leveraged strategic planning and layout design at Pacific Stone & Tile to enhance client satisfaction and streamline operations. My expertise in customer relationship management and operations management, coupled with strong teamwork and communication skills, resulted in significant efficiency improvements and favorable vendor negotiations. Willingness to take on added responsibilities to meet team goals. Ready to help team achieve company goals.

Overview

22
22
years of professional experience

Work History

Designer Technician

Pacific Stone & Tile
09.2018 - Current
  • Presented creative solutions to client challenges, resulting in high levels of client satisfaction and repeat business opportunities.
  • Created compelling visual presentations to effectively communicate complex ideas to clients and stakeholders.
  • Built strong vendor relationships to facilitate favorable pricing on required materials.
  • Streamlined design processes, resulting in increased efficiency and faster project completion times.
  • Conducted user research to identify customer needs and preferences for customer-centric designs.

Logistics Associate

The Home Depot Inc
04.2018 - Current
  • Enhanced customer satisfaction by ensuring timely and accurate order fulfillment.
  • Analyzed logistics data to identify areas for improvement, recommending data-driven solutions for increased efficiency.
  • Managed supply chain operations, optimizing transportation routes and carrier selection for cost savings.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Junior Property Field Adjuster

Faja Adjusting And Insurance Services LLC
10.2017 - 08.2018
  • Maintained compliance with state regulations and company policies through continuous professional development and training sessions.
  • Developed and maintained working relationships with independent adjusters and contractors to assist in prompt claims handling.
  • Prepared comprehensive reports to negotiate purchase price and repair of properties.
  • Coordinated and managed field investigations, outside engineers, contractors and cause and origin experts.
  • Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.

Field Supervisor

ET Flooring Contractors
10.2016 - 10.2017
  • Monitored employee performance for compliance with regulations and policies.
  • Supervised field operations teams to complete projects within established timelines.
  • Maintained accurate records of field activities, ensuring proper documentation was available for internal reviews and audits.
  • Conducted regular site inspections to ensure adherence to quality standards and identify areas for improvement.
  • Managed field operations for successful project completion, ensuring timely delivery and client satisfaction.

Design Installer

XL Production Inc.
02.2008 - 10.2016
  • Inspected installations to check for functionality and maintain customer satisfaction.
  • Operated tools, equipment, and machinery according to safety standards.
  • Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
  • Supported customer satisfaction, providing detailed instructions and demonstrations on proper system operation.
  • Continuously updated technical knowledge through professional development opportunities, ensuring expertise in the latest industry trends and technologies.

Field Supervisor

Park Avenue Restoration
05.2005 - 02.2008
  • Monitored employee performance for compliance with regulations and policies.
  • Supervised field operations teams to complete projects within established timelines.
  • Met with customers to resolve issues and build productive relationships.
  • Planned and scheduled field activities according to set timelines and order of operations.
  • Negotiated contracts, rates and terms with vendors to achieve competitive pricing.

Accounts Payable Analyst

Banco De Guayaquil
05.2002 - 05.2005
  • Processed daily invoices, check requests and wire transfers of foreign and domestic currency.
  • Researched and resolved invoice and payment issues for internal employees and external vendors.
  • Improved payment accuracy with meticulous invoice review and reconciliation efforts.
  • Provided cross-functional support for other finance departments as needed, fostering a cohesive team environment.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.

Education

Bachelor of Science - Economics

Universidad De Guayaquil
Guayaquil, Ecuador
12.2004

Skills

  • Teamwork skills
  • Layout Design
  • Strategic Planning
  • Operations Management
  • Customer Relationship Management (CRM)
  • Budget Control
  • MS Office
  • Verbal and written communication
  • Invoice Processing
  • Payment Scheduling
  • Bank Reconciliation

Languages

Spanish
Native or Bilingual
Portuguese
Limited Working

Timeline

Designer Technician

Pacific Stone & Tile
09.2018 - Current

Logistics Associate

The Home Depot Inc
04.2018 - Current

Junior Property Field Adjuster

Faja Adjusting And Insurance Services LLC
10.2017 - 08.2018

Field Supervisor

ET Flooring Contractors
10.2016 - 10.2017

Design Installer

XL Production Inc.
02.2008 - 10.2016

Field Supervisor

Park Avenue Restoration
05.2005 - 02.2008

Accounts Payable Analyst

Banco De Guayaquil
05.2002 - 05.2005

Bachelor of Science - Economics

Universidad De Guayaquil

Similar Profiles

CREATE PROFILE
Jimmy Villon