Jimmy Yang
Richmond,CA
Summary
Driven Pharmacy Technician with twenty years of experience and success in working within fast-paced both inpatient & outpatient pharmacy settings. Highly proficient in accurately filling and labeling prescriptions, maintaining drug inventories and updating pharmacy records. Excited to bring talent and record of excellence in customer service to growing pharmacy.
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician
Sutter Health; Alta Bates Summit Medical Center
02.2024 - 08.2024
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced patient care by accurately processing and dispensing medication orders in a timely manner.
- Ensured compliance with regulatory standards by adhering to protocols for controlled substances management.
- Facilitated smooth transitions of care by coordinating medication deliveries for discharged patients or transfers within the facility.
- Managed multiple priorities effectively while working in a fast-paced hospital environment during high-volume periods.
- Upheld a high standard of cleanliness and organization in the pharmacy workspace by following established sanitation protocols and guidelines.
- Contributed to positive patient outcomes by preparing intravenous admixtures using aseptic technique.
- Streamlined pharmacy operations with efficient coordination between nursing staff, pharmacists, and patients.
- Increased patient safety through proper labeling, packaging, and storage of medications.
- Mastered complex hospital computer systems to manage electronic health records, input prescription information, and track inventory levels efficiently.
- Developed strong relationships with fellow healthcare professionals, fostering an atmosphere of collaboration and teamwork to achieve common goals.
Pharmacy Technician
CVS Heath
07.2021 - 08.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Resolved third-party billing, computer system and customer service issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Set up and modified patient profiles to include current medications and insurance details.
- Entered and processed patients' prescriptions into internal system.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
Medical Records Director
Oakland Heights Nursing Home
12.2021 - 01.2024
- Reviewed open and closed records to comply with medical record documentation policies and reported findings to nursing services director.
- Facilitated interdepartmental cooperation, fostering a collaborative environment to improve overall hospital operations.
- Improved patient privacy by streamlining the medical records system and implementing strict access controls.
- Cultivated strong relationships with other departments to facilitate timely exchange of vital health information for optimal patient care outcomes.
- Ensured compliance with HIPAA regulations by regularly auditing and updating policies and procedures regarding patient information security.
- Optimized workflow processes within the department, resulting in reduced wait times for patients requesting copies of their medical records.
- Implemented process improvements that increased efficiency in retrieving and processing medical records requests from authorized parties such as insurance companies or legal firms.
- Created and maintained safeguards against unauthorized access and use of computer-based medical records.
- Assisted in the establishment of telehealth services, ensuring seamless integration of remote consultations into existing medical records systems.
- Evaluated requests for information and maintained and tracked releases to comply with federal and state laws.
- Developed and implemented record storage and retrieval system to comply with record retention laws and maintain accessibility.
Education
MBA - Healthcare Administration & Management
Northcentral University
Phoenix, AZ07-2019
Bachelor of Arts - Sociology & Microbiology
University of Minnesota
Minneapolis, MN05-2010
High School Diploma -
Harding High School
Saint Paul, MN06-2004
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Insurance billing
- Medication dispensing
- Patient confidentiality
- Prescription filling
- Insurance verification
Timeline
Pharmacy Technician
Sutter Health; Alta Bates Summit Medical Center
02.2024 - 08.2024
Medical Records Director
Oakland Heights Nursing Home
12.2021 - 01.2024
Pharmacy Technician
CVS Heath
07.2021 - 08.2024
MBA - Healthcare Administration & Management
Northcentral University
Bachelor of Arts - Sociology & Microbiology
University of Minnesota
High School Diploma -
Harding High School
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