Jimmy Alejandro Salgado
Bartender
Fort Lauderdale ,FL
Overview
13
13
years of professional experience
Work History
Head Bartender
Louie Bossie
, Fort Lauderdale
03.2020 - 02.2024
- Handled complaints and disputes from customers to promote customer satisfaction.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.
Bartender/manager
The Royal Pig Pub and Kitchen
Fort Lauderdale, FL
01.2011 - 02.2020
- Restocking
- Ensured that all customers were properly ID'd before being served alcoholic beverages.
- Conducted inventory of supplies, liquor and beer.
- Maintained up-to-date knowledge of current drink recipes and promotions.
- Inspected bar area to ensure cleanliness and proper setup.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Enforced all state laws pertaining to the sale of alcohol, tobacco, food items.
- Monitored daily checklists and side worksheets to keep other bar staff members on task.
- Maintained accurate records of financial transactions using POS systems.
- Managed employee performance through coaching, counseling, mentoring and disciplining as needed.
- Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
- Supervised cleanliness of guest service areas before, during and after service.
- Reported any discrepancies in cash register funds to management.
- Developed cost controls methods to reduce waste and maximize profits.
- Oversaw the opening and closing procedures including counting money drawers and preparing bank deposits.
- Created monthly work schedules for bartending staff based on business volume and needs.
- Managed daily administration and operations of beverage department, answering questions, monitoring task prioritization and handling [Task].
- Motivated team by giving constructive feedback to deliver exceptional patron experiences to clientele.
- Executed [Type] bar program to implement new menu rollouts, bolstering revenue.
- Developed schedules for bartenders, servers and other staff members.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Poured wine, beer and cocktails for patrons.
- Balanced daily registers and generated sales reports for management.
- Upsold customers from shelf to premium brands to help boost sales.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Trained new bartenders on drink preparation and upselling techniques.
Education
Electrical Engineering
Nova Southeastern University
Davie, FL05-2015
Skills
- Waited
- Barback
- Food runner
- Busser
- Expediter
- Host
- Assistant manager
- Measurement Accuracy
- Safe Alcohol Service
- Blending Techniques
- Menu Development
- Customer Service
- Suggestive Selling
- Cost Control
- Cash Handling
- Sales Promotion
Timeline
Head Bartender
Louie Bossie
03.2020 - 02.2024
Bartender/manager
The Royal Pig Pub and Kitchen
01.2011 - 02.2020
Electrical Engineering
Nova Southeastern University