Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Jimmy C. Benavidez

Riverview,FL

Summary

A confident leader and team player with a wealth of experience in managing personnel, programs and projects. Proven Leadership skills involving managing, developing and motivating teams to achieve their objectives. Excellent abilities to analyze procedures, policies, workloads and make recommendations. Super ability to analyze organizational and operational problems, develop solutions and meet deadlines working effectively under pressure. Outstanding communication and customer service skills. Dedicated to maintaining high quality standards and continuous process improvement analyses.

Overview

40
40
years of professional experience

Work History

Protective Security Supervisor

USAA
Tampa, FL
03.2015 - 09.2021
  • Advised security team and conducted investigations of significant threats and loss or misappropriation of assets.
  • Analyzed and investigated incidents alongside functional management and security supervisors.
  • Inspected security design features, installations and programs to verify compliance with applicable standards and regulations.
  • Oversaw team of security officers and managed scheduling and performance evaluations.
  • Monitored work of contractors in design, construction and startup phases of security systems.
  • Conducted frequent security audits to identify potential problems related to physical security, staff safety and asset protection.
  • Oversaw staff timekeeping entries and reports in OneSource.
  • Developed and reviewed specifications for design and construction of security systems.
  • Improved security awareness by holding workshops for company employees.
  • Kept team compliant with security protocols and appearance standards.
  • Optimized planning and allocation of resources by organizing security and administrative programs, business management operations and inventory control.
  • Implemented surveillance cameras to investigate loss, fraud, theft and abuse by employees or visitors.
  • Directed efforts to mitigate threats to personnel and infrastructure, reduce risks and optimize access to critical information.
  • Monitored and evaluated unit performance on key security issues and recommended corrective action programs where appropriate.
  • Worked in fast-paced and high-risk environments while maintaining exceptional standards of excellence for security programs, strategies and plans.

Lead Security Trainer

USAA
Tampa, FL
10.2007 - 01.2015


  • Taught new team members correct procedures for all areas of operations.
  • Set positive example for team members by providing high-quality, efficient training.
  • Trained employees in customer service and performance requirements.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Developed lesson plans, instructional materials and written practice tests for emergency response and security training courses.
  • Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
  • Liaised between executives and entry-level workers, facilitating smooth communication.
  • Analyzed company training methods and made adjustments to rectify issues, increase efficiency and exceed training goals.
  • Developed and implemented updating training programs for 23 employees.
  • Appropriately allocated resourced, budgets, inventories, training support and team building materials to increase overall productivity.

Protective Security Officer

USAA
Tampa, FL
03.2007 - 03.2015


  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Activated security alarm system to alert emergency responders of dangerous or life threatening incidents.

Security Police & Healthcare Administrator

United States Air Force
11.1980 - 10.2005
  • Maneuvered communications vehicles, intrusion detection equipment and other special-purpose equipment to facilitate operations.
  • Led, managed and performed force protection duties to protect personnel and resources.
  • Apprehended and detained suspects, searched persons and property and conducted interviews to gather evidence.
  • Reviewed log records to obtain pertinent information relevant to shift.
  • Maintained confidentiality of special reports and collected data.
  • Protected nuclear and conventional weapons systems utilizing observation and detection skills.
  • Increased productivity by supervising daily activities and performance of 20 personnel.
  • Established and maintained effective working relationships with city staff leaders, outside organizations and general public to provide optimal service and protection.
  • Assisted in special investigations and crime prevention programs.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Represented office during board and community meetings, delivering supporting information and announcing new facility programs and initiatives.
  • Communicated with doctors, nurses, patients and other employees to identify and resolve healthcare needs.
  • Developed and updated department goals and achievements throughout fiscal year.
  • Responded to inquiries from doctors, nurses and patients with accurate information.
  • Monitored and notified senior management on expenditures and plans concerning budget and fiscal matters.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
  • Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
  • Spearheaded and implemented new projects to expand scope of engagement.
  • Conducted literature and coding reviews to adhere to state and federal standards.
  • Communicated with patients, ensuring that medical information was kept private.
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.

Education

Bachelor of Arts - Criminal Justice

Saint Leo University
Saint Leo, FL

Skills

Safety and security

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Timeline

Protective Security Supervisor

USAA
03.2015 - 09.2021

Lead Security Trainer

USAA
10.2007 - 01.2015

Protective Security Officer

USAA
03.2007 - 03.2015

Security Police & Healthcare Administrator

United States Air Force
11.1980 - 10.2005

Bachelor of Arts - Criminal Justice

Saint Leo University

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Jimmy C. Benavidez