Jimmy D. Waters Jr.

• Directed daily store operations, aligning sales, inventory, and customer service workflows
• Oversaw hardwood flooring product inventory, replenishment, and stock accuracy across showroom and warehouse
• Coordinated sales team schedules, training, and performance follow-up to maintain service standards
• Reviewed purchase orders, vendor communication, and delivery timelines to support material availability
• Resolved customer issues involving product selection, order status, and claims with clear follow-through
• Improved operational processes for receiving, merchandising, and order fulfillment across departments
• Monitored profitability, expense control, and budget adherence to strengthen overall branch performance
• Collaborated with leadership on staffing needs, workflow priorities, and business growth initiatives
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
• Developed and implemented strategies to increase sales and profitability.

• Directed hardwood flooring installations, refinishing projects, and repair work to maintain consistent craftsmanship.
• Estimated materials, labor, and project scope to prepare accurate bids for residential and commercial clients.
• Scheduled crews, coordinated jobsite logistics, and resolved workflow issues to keep projects on track.
• Trained installers on sanding, staining, finishing, and equipment safety procedures.
• Inspected completed flooring work to ensure smooth surfaces, proper adhesion, and quality standards.
• Managed customer consultations, communicated project details, and adjusted plans to meet client expectations.
• Oversaw inventory of wood, finishes, abrasives, and tools to support uninterrupted production.
• Implemented process improvements that increased efficiency across installation, refinishing, and service operations.
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.

• Installed wood flooring for residential and commercial projects, including sport wood flooring systems, pad-n-pour systems, and sport vinyl flooring.
• Managed crews of 4-5 employees across multiple projects, ensuring timely and quality completion.
• Reviewed plans
• Specifications
• Oversaw all aspects from start to finish in wood flooring projects, ensuring adherence to specifications and plans.
• Territory coverage: Arizona, California, Nevada, Utah and New Mexico

Assisted in installation of wood flooring, carpet, ceramic tile, and sheet vinyl while receiving instruction in warehouse operations.