Jimy Diaz
Jackson Heights,NY
Summary
Experienced Security Systems Specialist with two decades of expertise in managing security projects across various environments. Known for effectively addressing technical issues to boost operational efficiency and safety. At HELP USA, focused on advancing electronic safety systems, contributing to community protection and client assurance. Demonstrated ability to collaborate with stakeholders and implement complex security infrastructures that uphold compliance and safety standards.
Overview
10
10
years of professional experience
Work History
Security Systems Specialist
Help Usa
New York, NY
03.2020 - Current
- Coordinated installation, operations, and maintenance for enterprise-wide access control and surveillance systems.
- Performed system programming for new devices and upgrades, enhancing functionality and coverage.
- Partnered with Safety, Maintenance, and Operations teams to ensure compliance with electronic safety standards.
- Conducted audits and site inspections to verify system functionality and optimal placement.
- Developed and delivered technical training to internal teams on electronic security platforms.
- Managed vendor relationships, overseeing contractors and the complete RFP process from scope to execution.
- Handled external agency requests for surveillance footage with efficiency and legal compliance.
- Maintained documentation for surveillance devices, access control hardware, and software configurations.
Project Manager
DVSS Design Video Security Systems
Valley Stream, New York
01.2015 - 02.2020
- Maintained project teams' focus through proactive management of budgets, schedules, and scopes.
- Executed changes to project scope to control costs while keeping projects on schedule.
- Trained staff on production techniques to ensure compliance with safety and quality standards.
- Successfully managed multiple upscale projects across LA, NY, and FL.
Education
S2 SECURITY - Certified S2 Security
S2 Security
S2 SECURITY8 2019
Software House Corporate Education - Certified System Installer/Maintainer
CCURE 9000 SYSTEMS
Software House Corporate Education4 2017
High School Diploma -
Beach Channel High School
Queens, NY4 1999
Isonas Pure Access Control - Certified Isonas Technician
Isonas
Isonas Pure Access Control3 2019
Skills
- Safety standards
- Budget management
- Technical troubleshooting
- Preventive maintenance management
- Client support
- Incident management
- Application support
- Data backup and recovery
- Configuration management
- Training and mentoring
- Operating systems
- Safety standards
- Budget management
- Technical troubleshooting
- Preventive maintenance management
- Client support
- Incident management
- Application support
- Data backup and recovery
- Configuration management
- Training and mentoring
- Operating systems
Languages
- Fluent in Spanish and English.
References
Christian Collantes
Information Technology Manager
Georgia Quick Start Atlanta, GA
404-253-2826
Ricky R. Singleton
Security Specialist III FedEx Corporate Security
130 Leroy Street New York, NY 10014
Office: (646) 486-5051 Mobile: (347) 859-5671
ricky.singleton@fedex.com
LANGUAGES
Spanish
Full Professional
Accomplishments
Security Systems Project Leader | Multi-State Experience | Infrastructure Optimization
Seasoned professional with a proven track record of successfully managing and delivering complex security system projects for clients across NY, FL, CA, and NJ—including Fortune 500 companies, major transit agencies, and public institutions like FEDEX, Delta Air Lines, LGA Gateway Partners, and NYC Health + Hospitals. Over the past 4 years, led the on-time, on-budget completion of 20+ projects, including several delivered under budget to the satisfaction of diverse stakeholders.
Demonstrated leadership in:
• Platform Expansion – Orchestrated the rollout of the Digital Watchdog Spectrum (DWS) platform across 21 high-priority locations, enhancing administrative control and operational oversight.
• Vendor Optimization – Onboarded 4 new vendors, strengthening competitive bids while maintaining quality standards and driving cost savings.
• Staff Training & Productivity – Conducted large-scale training initiatives to upskill staff and accelerate onboarding for new leadership, ensuring seamless transitions and maximum operational continuity.
• Long-Term Strategic Impact – Over 5 years of consistent contributions improving security infrastructure, fostering innovation, and building scalable systems that align with organizational growth.
Timeline
Security Systems Specialist
Help Usa
03.2020 - Current
Project Manager
DVSS Design Video Security Systems
01.2015 - 02.2020
S2 SECURITY - Certified S2 Security
S2 Security
Software House Corporate Education - Certified System Installer/Maintainer
CCURE 9000 SYSTEMS
High School Diploma -
Beach Channel High School
Isonas Pure Access Control - Certified Isonas Technician
Isonas
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