JIMYA SHELLEY
Houston,Tx
Summary
Seasoned Management Trainee adept at learning new information quickly to maximize performance. Hardworking and reliable team player dedicated to business success. Offering Number years of experience and company-oriented mindset.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
Work History
Management Trainee
Enterprise Rent-A-Car
07.2022 - Current
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Gained knowledge of company policies, protocols and processes.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Showcased strong organizational skills by effectively managing multiple projects and tasks simultaneously, meeting all deadlines, and maintaining a high level of performance under pressure.
- Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities.
Patient Transportation
Houston Methodist The Woodlands Hospital
01.2022 - 06.2024
- Communicates to the nursing department to notify staff of patient transport which includes reviewing patient passports for completeness and understanding for clarification of handoff
- Checks patient identification using two-step verification, prepares patients for transport identifying IV bags, foley catheters, or infusion pumps, etc., needing special handling
- Maintains adequate supply of transport equipment in lobbies and equipment rooms, as appropriate
- Clears equipment left on floors, in hallways and unauthorized areas by moving them to designated equipment storage areas or reporting the equipment to the dispatcher, as appropriate
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
- Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
- Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
Manager
PVAMU Rec Sports
09.2017 - 05.2021
- Operate telephone switchboards to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
- Greet persons entering the establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
- Hear and resolve complaints from customers or the public
- File and maintain records
- Analyze data to determine answers to questions from customers or members of the public
Education
Bachelors of Science - Criminal Justice, SocialWork
Prairie View A&M University
Prairie View, Tx12.2021
Highschool -
Dekaney Highschool
Houston, Tx12.2017
Skills
- Time management
- Conflict management
- Delegation
- Conflict Resolution
- Active listening
- Collaboration
- Communication Skills
- Cooperation
- Coordination
- Ability to work under Pressure
- Idea exchange
- Negotiating
- Teamwork
- Negotiation
- Marketing
- Multitasking
- Customer Relations
- Multitasking Abilities
- Reliability
- Team building
- Employee Training
- Time management abilities
- Adaptability
Timeline
Management Trainee
Enterprise Rent-A-Car
07.2022 - Current
Patient Transportation
Houston Methodist The Woodlands Hospital
01.2022 - 06.2024
Manager
PVAMU Rec Sports
09.2017 - 05.2021
Bachelors of Science - Criminal Justice, SocialWork
Prairie View A&M University
Highschool -
Dekaney Highschool