Jin Bloom
Valparaiso ,Indiana
Summary
Dynamic customer service professional with extensive experience at Town and Country Market. Proven ability to resolve conflicts and enhance customer satisfaction through effective communication and empathy. Skilled in cash handling and equipment operation, contributing to a productive work environment while maintaining high standards of organization and efficiency.
Overview
3
3
years of professional experience
Work History
Utility Worker
Town and Country Market
Valparaiso, IN
08.2022 - 06.2025
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Collected and disposed of trash and debris.
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
- Verified that all safety procedures were followed while working on utility systems.
Customer Service Representative
Town and Country Market
Valparaiso, IN
08.2022 - 06.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Cashier
Town and Country Supermarkets
Valparaiso, IN
08.2022 - 06.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Valparaiso High School
Valparaiso, INSkills
- Social Skills
- Customer Service
- Customer Satisfaction
- Organization
- Efficient
- Power tool operation
- Equipment operation
- Grounds maintenance
- Heavy equipment operation
Accomplishments
I was the 2024 VHS Homecoming King. Varsity Boys Basketball. Varsity Track. Basketball Summer Camp Counselor
Timeline
Utility Worker
Town and Country Market
08.2022 - 06.2025
Customer Service Representative
Town and Country Market
08.2022 - 06.2025
Cashier
Town and Country Supermarkets
08.2022 - 06.2025
Valparaiso High School