JINAN DUNCAN DMD

Director of Sales and Marketing

Duncan Financial Group

Pittsburgh, PA

10.2016 - 08.2019

Performed competitive analyses and adjusted sales and marketing strategies accordingly.
Analyzed sales and marketing data for improved strategies.
Organized events and product presentations related to national conferences and conventions.
Cultivated and maintained strategic alliances with key partners and vendors.
Managed sales promotions and marketing strategies on major social media sites.
Implemented sales and marketing program to support company objectives, resulting in 20% increase in new business.
Created and expanded sales presentations to new and existing customers increasing net sales revenue by 40% in sales.
Developed positive, performance-based internal sales and marketing culture to include mentoring staff.
Instructed sales staff on cross-selling and up-selling techniques resulting in increased net sales revenue by 25% in sales.
Developed and implemented SEO techniques to maximize internet traffic and presence.
Collaborated with upper management to implement continuous improvements and exceed team goals.
Managed accounts to retain existing relationships and grow share of business.
Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Organized promotional events and interacted with community to increase sales volume.
Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
Increased profits through providing excellent customer service, following established guidelines and auditing sales reports.
Monitored sales team performance, analyzed sales data and reported information to area managers.
Led crisis management team and provided quick turnaround solutions.
Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Created and implemented new business opportunities by utilizing strategic networking strategies.
Maintained up-to-date knowledge of competitor products and pricing in market served.
Encouraged up-selling of additional products and services through relationship-building and acquired understanding of customer business needs.