Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jinan Hameed Kano

Santee,CA

Summary

Professional customer service leader prepared to drive improvements in client interactions and team performance. Background in managing customer service operations and implementing effective solutions. Known for fostering team collaboration and flexibility in dynamic settings. Skilled in problem-solving and relationship-building.

Overview

3
3
years of professional experience

Work History

Meal Preparation

Temmeco Walker
01.2019 - 05.2019
  • Supported overall camp operations by assisting with tasks such as equipment setup/teardown or meal preparation when needed.
  • Reduced food waste by implementing proper portion control techniques in meal preparation.
  • Streamlined the meal preparation process for increased efficiency, resulting in reduced food waste and lower costs.
  • Supported the physical well-being of clients through proper nutrition planning and meal preparation according to dietary restrictions or preferences.
  • Streamlined meal preparation processes, enabling chefs to focus on cooking and plating dishes efficiently.
  • Promoted patient independence by assisting with daily living tasks, such as grooming, dressing, and meal preparation.
  • Handled high-pressure situations during peak service hours, ensuring timely meal preparation without sacrificing quality.
  • Expedited meal preparation for streamlined service and improved customer satisfaction.

House Keeping

Hilton Hotel
08.2018 - 12.2018
  • Enhanced guest satisfaction by implementing efficient housekeeping processes and maintaining high cleanliness standards.
  • Maintained confidentiality at all times, upholding privacy standards essential in private housekeeping roles.
  • Collaborated with housekeeping and maintenance teams to ensure timely room readiness for arriving guests.
  • Resolved complaints regarding housekeeping and room service.
  • Improved room cleanliness by learning and implementing proper housekeeping techniques.
  • Streamlined housekeeping processes for increased efficiency by implementing new cleaning techniques.
  • Managed scheduling of housekeeping staff, minimizing overtime expenses while maintaining quality service levels.
  • Improved overall cleanliness by thoroughly performing housekeeping tasks in assigned areas.

Telephone Manufacturing

Samsung Company
04.2016 - 10.2016
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • complete setting up parts for new phones and assigned them for inspection
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.

Education

Associate in Engineering Technology - Engineering

Grossmont College
El Cajon, CA
11-2029

High School Diploma -

Stanley High School
3455 School St, Lafayette, CA 94549
11-2026

High School Diploma -

Al Asmaee
Baghdad,iraq
08-2012

Skills

  • Meal preparation support
  • Client relations and customer service
  • Customer service mindset
  • Attention to detail
  • Maintaining cleanliness
  • Administrative skills
  • Initiative and proactivity
  • Customer service
  • Stocking process
  • Product stocking and rotation

Languages

Arabic
Native or Bilingual
English
Professional Working

Timeline

Meal Preparation

Temmeco Walker
01.2019 - 05.2019

House Keeping

Hilton Hotel
08.2018 - 12.2018

Telephone Manufacturing

Samsung Company
04.2016 - 10.2016

Associate in Engineering Technology - Engineering

Grossmont College

High School Diploma -

Stanley High School

High School Diploma -

Al Asmaee