Jindriska Arbitman
Brooklyn
Summary
Dynamic retail professional with a proven track record at Peloton, excelling in premium customer service and sales growth. Adept at resolving customer complaints and driving team performance through effective coaching. Recognized for exceeding sales targets and fostering strong client relationships, contributing to a thriving store environment. Creative Assistant Manager promotes proactive management of team activities and store operations. Skillfully monitors processes to meet changing demands, increase efficiency and boost revenue. Exceptional leadership for sales, customer service and service clerk employees.
Overview
2026
2026
years of professional experience
Work History
Assistant Store Manager
Peloton
New York
2024 - Current
- Assisted in managing daily store operations and staff performance.
- Resolved customer complaints with effective problem-solving skills.
- Collaborated with team members to maintain a positive work environment.
- Facilitated team meetings to discuss goals, updates, and feedback regularly.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Checked monthly sales and performance reports to support operational planning and strategic decision-making.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Supporting Store manager in driving daily operations, sales performance, and team productivity.
- Motivated team through coaching feedback,and performance support.
- Monitored KPIs and coached team members to consistently meet and exceed sales goals.
- Led floor management, ensuring exceptional costumer experience and efficient flow.
Sales Expert
Peloton
New York
05.2021 - 05.2024
- Educated clients on product features and benefits to drive sales.
- Cultivated customer relationships to enhance brand loyalty and engagement.
- Exceeded sales target consistently by identifying new opportunities and successfully closing deals.
- Resolved customer complaints quickly and efficiently while maintaining a positive attitude.
- Appointment Setting & Follow up Strategy.
- Team Collaboration & Comunication.
Sales Specialist
Jewels By Atlantis
New York
02.2016 - 03.2020
- Provided first-rate service to all customers and potential customers
- Maintained records related to sales, returns and inventory
- Implemented up-selling strategies such as recommending accessories
- Trained and developed new sales team associates in products and selling techniques
- Sales Specialist for boutique jewelry designer
Sales Associate
Cynthia Rybakoff Jewelry
New York
12.2011 - 06.2016
- Kept up to date with new products to demonstrate value and quality to clients
- Treated every potential customer with personal and polite service to ensure customer satisfaction
- Informed customers of upcoming promotions, product releases and special events
- Updated merchandise displays to maintain the designer's high standards
- Sales Associate for premium jewelry designer
Personal Shopper
J.Crew
New York
03.2004 - 03.2009
- Developed and maintained client relationships by communicating new product releases and promotions, managing a private appointment book and providing excellent service
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends
- Top 10 Personal Shopper in the company delivering over $1 million in annual sales
Education
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Skills
- Premium Customer Service
- Appointment Setting
- Customer Complaint Resolution
- Visual Displays
- New Product Knowledge
- Sales Targets
- Employee training
- Sales performance
- Team leadership
- Strategic decision-making
- Conflict resolution
- Problem solving
- Goal setting
- Sales growth
- POS systems operations
- Sales strategies
- Store operations
- Staff management
- Employee coaching
Timeline
Sales Expert
Peloton
05.2021 - 05.2024
Sales Specialist
Jewels By Atlantis
02.2016 - 03.2020
Sales Associate
Cynthia Rybakoff Jewelry
12.2011 - 06.2016
Personal Shopper
J.Crew
03.2004 - 03.2009
Assistant Store Manager
Peloton
2024 - Current