Summary
Overview
Work History
Education
Skills
Certification
Publications
Timeline
Generic
Jinee Kumar

Jinee Kumar

Austin,United States

Summary

DevSecOps and AIOps Professional

Overview

8
8
years of professional experience
1
1
Certification

Work History

Senior Devops Engineer

Gladly, Inc
04.2021 - Current
  • Implemented AIOps strategy for data collection and model training, automated detection and triage, automated response, remediation and Continuous learning using Javascript.
  • Designed a data integrator system using Chat GPT's open API's to collect and aggregate customer support data for automating internal functionalities using REST API's (GET, PUT, and POST) in Python.
  • Designed and Managed Kubernetes workloads in multi account AWS cloud infrastructure
  • Improved reliability for large scalable system by using various autoscaling strategies to support various customer workloads on peak load times
  • Created and led improvements towards cloud infrastructure (AWS) and automation using BASH and Python scripts while using configuration management tools (Ansible and Chef) and provisioning tools (Terraform, Puppet & Cloudformation) and maintaining stacks for 24/7 critical uptime business product offering
  • Worked on implementing seamless pipeline solutions to fit customers demands and worked with different teams and engineers to deliver solutions to make systems more reliable and secure by using tools like AWS Security hub, Snyk etc and worked with auditors to be PCI and SOC2 compliant
  • Defined and improved observability and monitoring with dashboards and alerting in place to monitor the status of web applications and services utilizing
  • AWS Cloudwatch, Splunk, New Relic and PagerDuty while defining SLOs/SLIs
  • Support reviewing process of key metrics and incidents, capacity testing and general orchestration of all SRE processes and tools across the company

Senior Site Reliability Engineer

Invesco Group Services, Inc
09.2019 - 04.2021
  • , Designed AWS Cloud Security structure (Multi account and single account strategies) and compliance by defining AWS configuration compliance baseline while improving compliance rating of AWS Configuration and auto remediating non compliant resources
  • Leading the global SRE team of 8 members that provides 24
  • 7 support to various platforms
  • Working cross-functionally with services and engineering teams across the globe to deliver all times system uptime and availability
  • Enable customer success by relentlessly focusing on
  • Trust as prime deliverable to 20,000 commercial customers and 15M free customers, serving over 1 billion end consumers Implementing migration process for the application to move away from traditional techniques and deploy infrastructure using
  • Kubernetes, Docker, EKS, Salt and Artifactory.

Server Engineer, Infrastructure Lead

KoolSpan
06.2018 - 09.2019
  • Developed cloud migration program leveraging AWS using Golang.
  • Services and resources (EC2, S3 and ECS) helping on-premise clients translate their services into the AWS for the first time resulting into 70% migration while providing first-line troubleshooting support to developers, business, and enterprise level customers and their cloud-based infrastructure
  • Created server infrastructure program for setting up, configuring, and managing both Windows and
  • Linux-based QA servers through virtualization software (vSphere) resulting into new deployment process for the organization
  • Managed team of server side engineers to provide technical direction, guidance for roadmaps while establishing policies and standards
  • Developed and Maintained storage platform data life cycle management methodology, Worked with cloud services on AWS and on data science information processing pipeline
  • Worked on Network Dependency layer program using Knowledge of TCP/IP, SMTP, HTTP, load- balancers, high availability architecture and zero downtime production by keeping track metrics for measuring success and ensure service performance,scalability, stability and security for both existing and new service deployments.

QA Engineer Manager

EverCommerce
10.2017 - 06.2018
  • Led team of 7 people in India and USA creating python scripts for deployment and load testing, using PowerShell scripting to troubleshoot and writing UI Selenium Tests in C# testing end to end functionality of the software
  • Implemented delivery and deployment program collaborating with various technical managers to drive individual deployment for server side applications using CI/CD tools like Docker, BuildHub and CircleCI
  • Created and Maintained API tests and framework in
  • Java and IntelliJ using Rest Assured API, Apache
  • API and JUnit providing 70% functional coverage
  • Performed Change Management for Organizational
  • Restructuring to move QE's out of Agile Teams, creating a new centralized team of 7 People focusing on E2E coverage leading to a reduced number of production issues, the customer reported cases and increased automation coverage by more than 45%
  • Worked in Agile following all sprint ceremonies and performed E2E testing, regression testing, white box testing and integration testing for them.

Systems Engineer

HCL Technologies
07.2015 - 07.2016
  • Strategically engaged with application development and business teams to provide end-to-end delivery of appropriate Compute & UNIX platform solutions
  • Involved in designing cloud software services for scalability, performance and reliability to provide continuous integration and deployment
  • Implemented external proxy design to avoided network deadlocks with internal backup to ensure correct system design reducing UI timeout by more than 70%
  • Designed, implemented and troubleshooted on- premises networks with routing and routing protocols, TCP/IP Stack and Load Balancers
  • Functionality of the software
  • Implemented delivery and deployment program collaborating with various technical managers to drive individual deployment for server side applications using CI/CD tools like Docker, BuildHub and CircleCI
  • Created and Maintained API tests and framework inJava and IntelliJ using Rest Assured API, Apache
  • API and JUnit providing 70% functional coverage
  • Performed Change Management for Organizational
  • Restructuring to move QE's out of Agile Teams, creating a new centralized team of 7 People focusing on E2E coverage leading to a reduced number of production issues, the customer reported cases and increased automation coverage by more than 45%
  • Worked in Agile following all sprint ceremonies and performed E2E testing, regression testing, white boxtesting and integration testing for them., Strategically engaged with application development and business teams to provide end-to-end delivery of appropriate Compute & UNIX platform solutions
  • Involved in designing cloud software services for scalability, performance and reliability to providecontinuous integration and deployment
  • Implemented external proxy design to avoided network deadlocks with internal backup to ensure correct system design reducing UI timeout by more than 70%
  • Designed, implemented and troubleshooted on- premises networks with routing and routing protocols, TCP/IP Stack and Load Balancers.

Education

Masters of Science - Computer Science

SUNY At Binghamton
Binghamton, NY

Masters of Science - Computer Science

Texas A&M University - Kingsville
Kingsville, TX

Skills

    Ansible

    Terraform

    Puppet

    Salt

    Python

    JavaScript

    Golang

    REST API

    Cloudformation

    Splunk
    Grafana
    New Relic

    Chef

    Terraform

    Python
    AWS
    Linux/Unix

    Kubernetes

    Kafka
    Jenkins
    Java
    Selenium

    Containerization

    GOCD

    VSphere
    Docker

Certification

01/2021
AWS Certified Cloud Practitioner 2021 Secure Code Warrior
09/2020
White Belt Assessment - Cloud Formation Secure Code Warrior
06/2019
Managing Resources Across Project Teams LinkedIn

Publications

Improving Lifetime of WSNs UsingEnergy-EfficientInformation Gathering Algorithmsand Magnetic Resonance Jinee Kumar and Manish Bhardwaj http:// article.sciencepublishinggroup.com/pdf/10.11648.j .awcn.20150102.11.pdf

Timeline

Senior Devops Engineer

Gladly, Inc
04.2021 - Current

Senior Site Reliability Engineer

Invesco Group Services, Inc
09.2019 - 04.2021

Server Engineer, Infrastructure Lead

KoolSpan
06.2018 - 09.2019

QA Engineer Manager

EverCommerce
10.2017 - 06.2018

Systems Engineer

HCL Technologies
07.2015 - 07.2016

Masters of Science - Computer Science

SUNY At Binghamton

Masters of Science - Computer Science

Texas A&M University - Kingsville

Similar Profiles

CREATE PROFILE
Jinee Kumar