Automated 100s of benchmarks by automating industry-standard benchmark suites stressing the system’s processor, memory subsystem, and compiler to measure the performance of compute-intensive applications, helping Performance Engineers to perform compute operations effectively by reducing time of execution from days to hours
Worked cross functionally with various engineering groups to understand requirements and help deliver with system uptime & availability
Mentored DevOps engineer interns on proper engineering methodologies and project completions by knowledge share
Senior Solutions DevOps Engineer
Gladly, Inc.
04.2021 - Current
Pioneered the development and deployment of scalable, efficient solutions for enterprise clients, leading to a 36% increase in customer satisfaction and a 23% growth in solution adoption
Guided retail clients through the migration process, starting with the software installation, preparing the environments for the cloud, defining and planning a migration strategy and finally migrating from GCP to AWS cloud
Impacted Pre-Sales Team by providing consulting that drafts and compiles Runbooks and Workbooks for Cloud Migration Projects, by understanding client requirements and current capabilities
Participated and drove technical aspects of sales, providing demos, managing proof of concepts (POCs), and showcasing product/technical features at appropriate levels of technical depth for target customers
Led technical discussions about multi cloud architectures (AWS, GCP) and provided design considerations for compute, network, storage, security, modern applications/Kubernetes, and automation (CI/CD, Infrastructure as Code) platforms for Gladlys strategic customers (customer base of 2M+ spend)
Created and led improvements & automation towards cloud infrastructure and automation using BASH and Python scripts while using configuration management tools (Ansible and Chef) and provisioning tools like (Terraform, Puppet & Cloudformation) to maintain stacks for 24/7 critical uptime business product offering.
Senior Site/ Customer Reliability Engineer
Invesco
09.2019 - 04.2021
Enabled fintech customer success by relentlessly focusing on Trust as prime deliverable to 20,000 commercial customers and 15M free customers, serving over 1 billion end consumers
Worked cross-functionally with various stakeholders, customers and engineering teams across the globe to deliver all times system uptime and target solutions
Demonstrated for clients how a various internal solution models can provide increased performance and lower maintenance costs for their enterprise models
Educated customers and partners on the secure adoption of open-source and cloud-native technologies through blog posts and webinars.
Solutions Engineer
KoolSpan
06.2018 - 09.2019
Developed cloud migration program leveraging AWS using various services
Helped on-premise clients translate their services into the AWS for the first time resulting into 70% migration while providing first-line troubleshooting support to developers, business, and enterprise level customers and their cloud-based infrastructure
Created server infrastructure program for setting up, configuring, and managing both Windows and Linux-based QA servers through virtualization software (vSphere) resulting into new deployment process for the organization
Managed team of solution engineers to provide guidance for roadmaps while establishing policies and standards.
System Engineering Manager
EverCommerce
07.2017 - 07.2018
Led team of 7 people in India and USA
Created python scripts for deployment and load testing, using PowerShell scripting to troubleshoot and writing UI Selenium Tests in C# testing end to end functionality of the software
Implemented delivery and deployment program collaborating with various technical managers to drive individual deployment for server side applications.
Title: Solutions Engineer & DevOps/AIOps Professional
Publications
Improving Lifetime of WSNs Using Energy-Efficient Information Gathering Algorithms and Magnetic Resonance, Jinee Kumar and Manish Bhardwaj, http://article.sciencepublishinggroup.com/pdf/10.11648.j.awcn.20150102.11.pdf