Jinelle Cruz
Marketing Professional
Polk City,FL
Summary
Direct marketing production specialist with over 20 years experience. Consistent record of providing excellent customer service, meeting deadlines and problem solving. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Managed production for various types of campaigns including: Direct Mail, Email, Facebook, Amazon, Affiliate Marketing and Co-Registration. Passionate about learning and working with the newest developments in the digital marketing field.
Overview
24
24
years of professional experience
4
4
years of post-secondary education
Work History
Data Management Assistant - Digital Production
Data Axle - Lake Group Media
New York
05.2000 - Current
- Customer service centered professional in marketing list management - direct mail and various digital platforms.
- Responsible for coordinating and processing customer orders, campaign production, analysis and reporting, while managing client expectations.
- Ensure that orders are processed accurately, meeting deadlines, and documented correctly.
- Communicate efficiently being the main point of contact between different agencies and departments..
- Answering questions quickly and being proactive in handling potential issues.
- Provide training and supervision as needed by creating standard operating procedures, calendars and reporting criteria.
- Developed and modified programs to meet customer requirements.
- Direct use of latest technology and procedures to provide customers with the most effective marketing strategy.
- Completed quality reviews for designs, codes, test plans and documentation methods.
Marketing & Leasing Specialist
Westhab
New York
09.1998 - 05.2000
- Responsible for developing and implementing the marketing for new apartment buildings and progressing to 400+ managed units.
- Conducted public and internal information sessions.
- Created and maintained detailed databases of applicants for use by project managers, and other staff to make accurate decisions about future plans.
- Attended government held training to learn LIHTC guidelines and certified applicants.
- Developed marketing presentations, public relations campaigns, articles and newsletters.
Education
Bachelor of Science - Communication Studies
New York University
New York, NY 09.1994 - 09.1998
Skills
Proven communication, analytical, planning and time management
Self starter, accurate and detail oriented
Fast learner with the ability to think creatively and critically
Flexible - able to work within a team and independently
Dependable and Responsible
Strategic planning
Campaign management
Timeline
Data Management Assistant - Digital Production
Data Axle - Lake Group Media
05.2000 - Current
Marketing & Leasing Specialist
Westhab
09.1998 - 05.2000
Bachelor of Science - Communication Studies
New York University
09.1994 - 09.1998