Overview
Work History
Education
Skills
Timeline
Generic

Jing Li

137 N Viceroy Ave Azusa,CA

Overview

11
11
years of professional experience

Work History

Greeter

RAY'S DUCK HOUSE
12.2022 - Current
  • Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
  • Acted as first point of contact for visiting clients and customers.
  • Answered customer questions and pointed individuals in right directions.
  • Provided friendly, attentive service throughout peak times for responsive customer care.

Server

Din Tai Fung
10.2019 - 06.2021
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.

Cashier

Din Tai Fung
09.2012 - 06.2021
  • Assisted customers with refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Education

Undergraduate - Statistics

University of California - Los Angeles
Los Angeles, CA

Associate of Science - Applied Mathematics

Rio Hondo College
Whittier, CA
06.2016

High School Diploma -

Arcadia High School
Arcadia, CA
06.2012

Skills

  • Fluent in Mandarin and English
  • Strong organization and self management
  • Ability to prioritize and handle multiple tasks and deadlines; time management
  • Handling high-pressure situations and overcoming issues and solving problems
  • Fast learner with critical thinking
  • Strong verbal and written communication
  • Strong work ethic
  • Excellent performance in teamwork
  • Great customer Services
  • Computer skills

Timeline

Greeter

RAY'S DUCK HOUSE
12.2022 - Current

Server

Din Tai Fung
10.2019 - 06.2021

Cashier

Din Tai Fung
09.2012 - 06.2021

Undergraduate - Statistics

University of California - Los Angeles

Associate of Science - Applied Mathematics

Rio Hondo College

High School Diploma -

Arcadia High School

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Jing Li