Customer Service Representative
CBG Bank Of China
Guangzhou, Guangdong, China
10.2008 - 05.2013
- Answered constant flow of customer calls with minimal wait
- Handled customer inquiries and suggestions courteously and professionally.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Promoted available products and services to customers during service, account management, and order calls.