Jinger Lane
Dallas,TX
Summary
A dynamic, successful multifamily operations leader with extensive expertise in asset management, budgeting, forecasting, and financial property operations. Well-versed in all areas of property management including student housing, senior housing, conventional, “value adds “, affordable, and new construction lease-ups from concept to stabilization. An analytical and logical decision-maker with a proven record of accomplishment. Develops innovative strategies to drive profit. Broad-minded and conscientious, anticipates obstacles and resolves conflict through outstanding interpersonal skills. Approaches challenges with a firm commitment to achieving top results. A forward-thinking team leader is skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Experienced Senior Operator is proficient in managing real estate operations with exceptional team supervision, project coordination, and analytical problem-solving skills. Optimizes resource use to achieve challenging targets. Diplomatic in resolving disputes and coordinating diverse teams.
Overview
16
16
years of professional experience
Work History
Senior Director of Operations
Brazos Residential
03.2022 - 08.2023
- Joined Brazos Residential as a“start-up” company as Senior Director of Operations to oversee third-party management companies and ensure all asset goals were obtained to meet pro forma.
- Closed and transitioned 18 properties over the past 18 months
- All assets have achieved pro forma rent budgeted for year one with several hitting year three rents.
- Increased revenues in excess of 35%
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Collaborated with ownership to develop and execute long-term corporate goals and objectives
Vice President of Operations
Lincoln Property Company
10.2017 - 10.2021
- Joined Lincoln as VP of Operations to oversee portfolio in DFW made up of primarily urban-core investment assets for Institutional clients but also private equity investors
- The portfolio consists of just under 10,000 units with 7 Regional Managers
- All properties showed significant YOY NOI growth even with new supply entering the market space
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations.
- Hired and managed employees to maximize productivity while training staff on best practices and protocols.
- Increased company profits through performance optimization strategies and efficiency improvements.
- Identified opportunities to improve business process flow and productivity.
Senior Vice President of Operations
CF Real Estate Services, LLC
04.2015 - 09.2017
- Oversight of operations for approximately 37,000 units including student housing, new construction, conventional and affordable LIHTC
- Oversight of Regional Vice Presidents, Regional Property Managers, Compliance Department, and local regional support team members
- Responsible for all client relations and communication.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed systems and procedures to improve operational quality and team efficiency.
Director of Operations and Asset Mgmt
Atlantic Housing
11.2012 - 03.2015
- Oversight of 7,500 units including market rate conventional, new construction, student housing, senior housing, and LIHTC communities
- Developed new operating platform including financial reporting structure, policy and procedure manual, performance appraisal process with data driven metrics, budgeting process, and student housing “turn” plans which reduced expenses by 35%
- Responsible for full market assessments and financial underwriting on all new development and acquisitions
- Increased cash flow by just under 10%, which enabled management to address deferred maintenance issues and develop a 5-year capital plan
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Developed systems and procedures to improve operational quality and team efficiency.
- Oversaw day-to-day production activities in accordance with business objectives.
Director of Real Estate
Greystar Management Services
12.2007 - 02.2012
- Responsible for financial and property operations of student housing portfolio
- Implemented standardized internal and external reporting packages
- Developed and executed business plans and marketing strategies that supported budgets for each asset
- Maximized revenues by staying current on enrollment strategies for various colleges which assisted in predicting demand.
- Established team priorities, maintained schedules and monitored performance.
- Assisted in organizing and overseeing assignments to drive operational excellence.
Education
Associate of Arts - Accounting And Business Management
Richland College
Dallas, TXSkills
- Advertising Campaign Development
- P&L Responsibility
- Brand Awareness
- Schedule Oversight
- Financial Controls Implementation
Affiliations
NAA Lyceum Program 2020 (AAGD representative), TAA Delegate 2020, Fort Worth Board of Directors 2018-2020, Fort Worth Apartment Association Lyceum Program 2018, NAA Student Housing Board of Education member 2013-2015
Timeline
Senior Director of Operations
Brazos Residential
03.2022 - 08.2023
Vice President of Operations
Lincoln Property Company
10.2017 - 10.2021
Senior Vice President of Operations
CF Real Estate Services, LLC
04.2015 - 09.2017
Director of Operations and Asset Mgmt
Atlantic Housing
11.2012 - 03.2015
Director of Real Estate
Greystar Management Services
12.2007 - 02.2012
Associate of Arts - Accounting And Business Management
Richland College
Similar Profiles
Jordyn SheddJordyn Shedd
Assistant Manager at Brazos Residential ManagementAssistant Manager at Brazos Residential Management
Alexandra AmayaAlexandra Amaya
Correctional Health Professional at Brazos County JailCorrectional Health Professional at Brazos County Jail
Yasmin TurrubiartesYasmin Turrubiartes
Lmrt at Brazos Urgent CareLmrt at Brazos Urgent Care