Summary
Overview
Work History
Skills
Achievements Awards
Education Certification
Timeline
Jinghui Russell

Jinghui Russell

Summary

Detail-oriented bilingual professional with 20+ years of expertise in meeting goals by utilizing consistent and organized practices while working under pressure and adapting to new situations and challenges. Accomplished multitasker with excellent communication and problem-solving skills to best enhance output.

Overview

11
11
years of professional experience

Work History

Central Sterile Processing Tech IV/Educator

Mercy Medical Center
Cedar Rapids, Iowa
07.2021 - Current
  • Provide leadership in SPD education relative to the best practices of our patients
  • Evaluate sterile processing products for better performance vs Cost-efficiency
  • Provide educational support, including needs assessment, evaluating individuals' or groups' training and academic needs, and aligning their needs with the curriculum. Provide standardized education in the area of expertise and general education, annual competency assessment, hands-on training, regulatory, accreditation, and certification
  • Keep up to date with industry regulations and standards from regulatory agencies such as CDC, DOT & OSHA, ANSI & AAMI, AORN & SGNA
  • Established “Decontam Procedure and Training Guide” and created roughly several education materials as needed to cater to different learning styles and establish policies, procedures, and work instructions for the department
  • Earned the highest honor reward in Feb 2022 from IAHCSMM as Golden Crown Recipient of CER, Certificate Endoscope Reprocessor along with other 3 CRCST, CIS, CHL
  • While in charge of the second shift staff, I led the team to fulfill the missions, provide high-quality service to our patients, and drive the team to achieve high productivity daily.

Central Sterile Tech/Endoscopy Preceptor

Mercy Medical Center
Cedar Rapids, Iowa
08.2019 - 07.2021
  • Assembled, inspected, sterilized, and supplied inventory control of surgical instruments for OR and Ancillary departments, and inventory of Endoscopy supplies
  • Established 'Endoscopy procedure and Training Guide' to facilitate team training procedures to align with company standards
  • Mentored new and existing employees, ensuring development of competence in high-skill performance handling and reprocessing endoscopes while providing high-quality service to patients
  • Earned high honor reward in March 2021 from IAHCSMM as Triple Crown Recipient of CRCST, Certified and Registered Central Sterile Technician, CIS Certified Instrument Specialist, and CHL Certified Healthcare Leader which only 3% of technicians accomplish three certificates in the Central Sterile Processing professional field.

CSS Clinical & Technical Specialist/Night Shift Manager

University of Iowa Healthcare
Cedar Rapids, Iowa
05.2018 - 06.2019
  • Oversaw a team of 20 employees, led staff training programs, and assisted with daily operations for the Decontam, reprocessing, and sterilization; I was on board with hiring employees.
  • Provided on-site support, training, and communication for the SPD to ensure that we complied with the DOH, TJC, OSHA, CDC, AMMI, and AORN standards, evaluated organizational systems to identify workflow and resource utilization, drove the high productivity
  • Developed and reviewed employees' monthly, quarterly, and yearly performance appraisals and attended management meetings to promote high-quality service for patients' care
  • I have demonstrated commitment to service excellence, increasing patient satisfaction scores by 35% within 6 months. I was on board with hiring employees.

CSS Quality & OP Improvement Coordinator

University of Iowa Healthcare
Iowa City, Iowa
11.2015 - 05.2018
  • Analyzed data to monitor staff performance and productivity in addition to designing and implementing inspection and testing criteria 'Internal Auditing' procedure to ensure patient safety
  • It functioned within three shifts with 87 staff members, creating and fostering a culture of facilitating the achievement of CSS's vision and goal through operational support, program management, and quality improvement.
  • Cultivated an 87-member team and led internal audits, producing DPKU (Defects Per 1000 Units), 38.0% improvement FY 16 vs. FY15, 17.7% improvement FY16 vs. FY 17.
  • I devised and advocated for the University of Iowa's Healthcare Auditing for Excellence poster, which was selected by the IAHCSMM committee and presented at the 2017 Conference in Nashville, TN.

CSS Day Shift Manager

University of Iowa Healthcare
Iowa, IA
09.2013 - 11.2015
  • I managed a team of over 30 employees and drove the team to high productivity. I also oversaw a CS team in IRL's remote location.
  • I completed several training programs, including Lean Management, Six Sigma, Kanzen, 5-S, Value Stream Mapping, Work Standardization, and Problem-Solving programs.
  • I was involved in hiring employees.

Skills

  • Interpersonal Communication
  • Equipment Calibration
  • Laboratory Procedure
  • Leadership skills
  • Planning & Coordination
  • Data Management
  • Conflict Resolution
  • Organization & Time Management
  • Computerized Tracking
  • Sterilization Procedure
  • Infection Control Protocols
  • Team Development
  • Microsoft Office
  • Bilingual in English & Mandarin Chinese

Achievements Awards

  • Completed School at Work (SAW) Program 2021 at Mercy “Emotional Intelligence” course 2020
  • Developed and assured compliance with policies, procedures, and regulations (AMMI, AORN, and Joint Commission)
  • Acquired Recognition Award February 4, 2013, for implementing creative work to keep OR's running when UIHC lost steam which involved the failure of backup systems from the power plant

Education Certification

Associate of Arts Degree in English Literature, Minor in Japanese Language, Broadcasting & TV, University of Heilongjiang, Harbin, China, Certified and Registered Central Sterile Technician (CRCST), HSPA, Certified Instrument Specialist (CIS), HSPA, Certified Healthcare Leader (CHL), HSPA, Completed Basic Life Support (BLS) Program, American Heart Association, Certified Endoscope Reprocessor (CER) HSPA

Timeline

Central Sterile Processing Tech IV/Educator - Mercy Medical Center
07.2021 - Current
Central Sterile Tech/Endoscopy Preceptor - Mercy Medical Center
08.2019 - 07.2021
CSS Clinical & Technical Specialist/Night Shift Manager - University of Iowa Healthcare
05.2018 - 06.2019
CSS Quality & OP Improvement Coordinator - University of Iowa Healthcare
11.2015 - 05.2018
CSS Day Shift Manager - University of Iowa Healthcare
09.2013 - 11.2015
Jinghui Russell