Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Jingjing Zhong

Orlando,FL

Summary

I have experience working in several large Japanese companies and in customer service in bookshop.

Professional assistant with experience in customer support and operational efficiency. Strong focus on team collaboration and achieving results. Reliable in adapting to changing needs, skilled in communication, organization, and multitasking. Recognized for problem-solving abilities and proactive approach to tasks.

Overview

4
4
years of professional experience

Work History

Bookshop Assistant

Fa -so -la Books
05.2017 - 07.2019
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Airport Customer Service Agent Information Staff

ANA Narita Airport Service
06.2016 - 04.2017
  • Assisted passengers with check-in processes, ensuring a smooth and efficient experience.
  • Facilitated the boarding process for passengers, maintaining an organized and efficient environment.
  • Collaborated with airline staff to address any delays or cancellations, providing prompt updates to affected passengers.
  • Continuously updated knowledge of airline policies regarding luggage weight limits, fees, seating assignments-helping customers make informed decisions.

Auto Sales Associate

Toyota Mobility Tokyo
04.2015 - 05.2016
  • Utilized digital marketing tools to create targeted advertising campaigns that drove showroom traffic.
  • Collaborated with finance department to secure optimal financing options for customers.
  • Maintained up-to-date knowledge of inventory, including features, specifications, and pricing.
  • Conducted comprehensive vehicle presentations and test drives for potential buyers.

Education

MBA - Marketing Management And Research

Josai International University
Togane,Gumyo,1,Chiba,Japan
04-2016

Skills

  • Quick learner
  • Effective time management
  • Detail-oriented approach
  • Client support
  • Effective organization
  • Collaborative teamwork

Languages

English
Professional Working
Chinese (Mandarin)
Native or Bilingual
Japanese
Full Professional

Interests

  • Crafting and DIY Projects
  • Cooking

Timeline

Bookshop Assistant

Fa -so -la Books
05.2017 - 07.2019

Airport Customer Service Agent Information Staff

ANA Narita Airport Service
06.2016 - 04.2017

Auto Sales Associate

Toyota Mobility Tokyo
04.2015 - 05.2016

MBA - Marketing Management And Research

Josai International University

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Jingjing Zhong