An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Public Area Cleaner
Rio Hotel and Casino
Las Vegas, NV
11.2015 - Current
Follow instructions from supervisors regarding tasks to be completed.
Cleaned building floors by sweeping, mopping or vacuuming.
Serviced, cleaned and restocked restrooms.
Maintained hotel public areas sparkling clean, sanitary, secure and inviting to guests, with focus on lobby, restrooms, business center, front desk and health center.
Guest Room Attendant
Wynn Resort and Casino
Las Vegas, NV
11.2024 - 12.2024
Cleaned bathrooms including sinks, showers and tubs, toilets and floors.
Adhered to daily cleaning schedules and updated as needed based on demand.
Replenished bathroom supplies such as towels, soaps, shampoos and conditioners.
Guest Room Attendant
Rio Hotel and Casino
Las Vegas, NV
05.2013 - 11.2015
Welcomed guests, provided answers to questions and anticipated guests' service needs.
Cleaned bathrooms including sinks, showers and tubs, toilets and floors.
Adhered to daily cleaning schedules and updated as needed based on demand.
Replenished bathroom supplies such as towels, soaps, shampoos and conditioners.
Customer Service Representative
Convergys, AT&T
Manila, Philippines
06.2008 - 09.2012
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
Updated databases with new and modified customer data.
Answered customer inquiries and provided accurate information regarding products and services.
Mentored junior team members and managed employee relationships.
Developed strong customer relationships to encourage repeat business.
Contacted customers about potential service upgrades, new services and account changes.
Education
Some College (No Degree) - Certified Nursing Assistant
St Therese Learning Institute
Las Vegas, NV
11-2024
Associate of Science - Nursing
College of Southern Nevada
Las Vegas, NV
03-2018
Associate of Applied Science - Financial Management
ASEAN Institute of E-Commerce
Philippines
03-2008
Skills
Reliability and punctuality
Health and safety compliance
Teamwork orientation
Adaptable and flexible
Communication and interpersonal skills
Professional demeanor
Willingness to learn
Productivity and time management
Multitasking and prioritization
Certification
Certificate of Completion Nursing Assistant Course
St Therese Learning School
Basic Life Support ( CPR and AED) Program
Languages
Tagalog
Full Professional
Ilocano
Full Professional
References
References available upon request.
Timeline
Guest Room Attendant
Wynn Resort and Casino
11.2024 - 12.2024
Public Area Cleaner
Rio Hotel and Casino
11.2015 - Current
Guest Room Attendant
Rio Hotel and Casino
05.2013 - 11.2015
Customer Service Representative
Convergys, AT&T
06.2008 - 09.2012
Some College (No Degree) - Certified Nursing Assistant
St Therese Learning Institute
Associate of Science - Nursing
College of Southern Nevada
Associate of Applied Science - Financial Management