Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Jingle Fernandez

Las Vegas,NV

Summary

  • An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Public Area Cleaner

Rio Hotel and Casino
Las Vegas, NV
11.2015 - Current
  • Follow instructions from supervisors regarding tasks to be completed.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Serviced, cleaned and restocked restrooms.
  • Maintained hotel public areas sparkling clean, sanitary, secure and inviting to guests, with focus on lobby, restrooms, business center, front desk and health center.

Guest Room Attendant

Wynn Resort and Casino
Las Vegas, NV
11.2024 - 12.2024
  • Cleaned bathrooms including sinks, showers and tubs, toilets and floors.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Replenished bathroom supplies such as towels, soaps, shampoos and conditioners.

Guest Room Attendant

Rio Hotel and Casino
Las Vegas, NV
05.2013 - 11.2015
  • Welcomed guests, provided answers to questions and anticipated guests' service needs.
  • Cleaned bathrooms including sinks, showers and tubs, toilets and floors.
  • Adhered to daily cleaning schedules and updated as needed based on demand.
  • Replenished bathroom supplies such as towels, soaps, shampoos and conditioners.

Customer Service Representative

Convergys, AT&T
Manila, Philippines
06.2008 - 09.2012
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Updated databases with new and modified customer data.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Mentored junior team members and managed employee relationships.
  • Developed strong customer relationships to encourage repeat business.
  • Contacted customers about potential service upgrades, new services and account changes.

Education

Some College (No Degree) - Certified Nursing Assistant

St Therese Learning Institute
Las Vegas, NV
11-2024

Associate of Science - Nursing

College of Southern Nevada
Las Vegas, NV
03-2018

Associate of Applied Science - Financial Management

ASEAN Institute of E-Commerce
Philippines
03-2008

Skills

  • Reliability and punctuality
  • Health and safety compliance
  • Teamwork orientation
  • Adaptable and flexible
  • Communication and interpersonal skills
  • Professional demeanor
  • Willingness to learn
  • Productivity and time management
  • Multitasking and prioritization

Certification

Certificate of Completion Nursing Assistant Course

St Therese Learning School

Basic Life Support ( CPR and AED) Program

Languages

Tagalog
Full Professional
Ilocano
Full Professional

References

References available upon request.

Timeline

Guest Room Attendant

Wynn Resort and Casino
11.2024 - 12.2024

Public Area Cleaner

Rio Hotel and Casino
11.2015 - Current

Guest Room Attendant

Rio Hotel and Casino
05.2013 - 11.2015

Customer Service Representative

Convergys, AT&T
06.2008 - 09.2012

Some College (No Degree) - Certified Nursing Assistant

St Therese Learning Institute

Associate of Science - Nursing

College of Southern Nevada

Associate of Applied Science - Financial Management

ASEAN Institute of E-Commerce
Jingle Fernandez