Jinkyu Lee
Diamond Bar,CA
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
10
10
years of professional experience
Work History
Server
Temple City Baekjeong LLC
01.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Food Safety Manager
CB Foods
02.2021 - 01.2023
- Mandated compliance to regulatory, customer and corporate standards and led and participated in food safety audits.
- Adapted to shifting priorities and aligned food safety activities to meet organizational goals.
- Created safe and healthy work environment throughout plant, adhered to safety policies and procedures and drove safe work behaviors in leadership and front line staff.
- Cultivated and maintained customer-focused mindset that acknowledged importance and value of food safety for customers.
- Provided guidance on improved quality control measures to increase customer satisfaction.
- Performed regular inspections of production lines to guarantee sanitary environment.
- Identified issues, analyzed information and provided solutions to problems.
- Adhered to HACCP protocols to evaluate risk level of food-related items and record results.
- Maximized protections by accurately labeling hazardous waste containers in line with environmental and safety requirements.
General Manager
Cafe Concerto
03.2020 - 02.2021
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Analyzed market trends and competitor activities to create competitive advantages.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Assistant Manager
Temple City Baekjeong LLC
03.2019 - 03.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Head Server
Temple City Baekjeong LLC
04.2018 - 03.2019
- Trained new staff on restaurant operations and policies to strengthen performance.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Modeled strategies to wait staff for delivering exceptional and friendly service to every guest, every time.
- Supervised server staff and simultaneously served personal section of tables.
Server
Temple City Baekjeong LLC
10.2017 - 04.2018
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Cook
Mixmi
03.2014 - 09.2017
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Education
Associate of Science - Mechanical Engineering
Pasadena City College
Pasadena, CA09.2019
Skills
- Food Running
- Order Management
- Supply Restocking
- Food Delivery
- Customer Engagement
- Recruitment
- Operations Management
- Environmental Audits
- Site Inspections
- Quality Assurance Testing
- Quality Assurance
- Process Optimization
- Cooking
- Order Verification
- Food Presentation
Languages
Korean
Native or Bilingual
English
Professional Working
Timeline
Server
Temple City Baekjeong LLC
01.2023 - Current
Food Safety Manager
CB Foods
02.2021 - 01.2023
General Manager
Cafe Concerto
03.2020 - 02.2021
Assistant Manager
Temple City Baekjeong LLC
03.2019 - 03.2020
Head Server
Temple City Baekjeong LLC
04.2018 - 03.2019
Server
Temple City Baekjeong LLC
10.2017 - 04.2018
Cook
Mixmi
03.2014 - 09.2017
Associate of Science - Mechanical Engineering
Pasadena City College
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