Jinling Tian
Assistant
SAN FRANCISCO,CA
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction. Experienced Food Service Worker knowledgeable about batch cooking, food safety and nutrition. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties.
Overview
5
5
years of professional experience
Work History
Assistant
M & L SERVICES
11.2022 - Current
- Greeted guests in with friendliness and professionalism
- Assisted manager in all aspects of business operations
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff
- Increased customer service success rates by quickly resolving issues
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Followed detailed directions from management to complete daily paperwork and computer data entry
- Answer no less than 30 customer calls every day, and patiently answer questions and suggestions within capabilities of each customer.
Private House Cleaner
JIAJUN LI
10.2021 - 10.2023
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Sorted, laundered and put away various laundry items.
- Washed and put away kitchen dishes, utensils and glassware.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Employer was very satisfied with cleaning ability and recommended job to 5 families
Food Production Supervisor
OUR M GROUP
02.2019 - 02.2020
- Implemented scheduled maintenance, retooling production status sheets and driving 5 tasks to achieve scheduling effectiveness
- Maximized team productivity by expertly delegating tasks to kitchen staff
- Directed food preparation and cooking activities to meet health and safety standards
- Monitored food preparation, production, and plating for quality control
- Trained new hires in food handling and safety protocols to boost knowledge and performance
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues
- Served consistent portions following recipes and control standards
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments
- Monitored food inventory and supplies to prevent waste
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations
- Planned and executed promotions and special events in close collaboration with management
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement
- Set and oversaw weekly and special event menu plans
- Controlled food costs and managed inventory
- Need to manage progress of producing at least 3-5 food products every day, and whether planned weekly production volume can meet needs of restaurant
Education
High School Diploma -
Foshan Advanced Technical School
SHIDONGXIALU FOSHAN CITY GUANGDONGSHENG CHINA06.2003
Skills
- Event Planning
- File Management
- Data Entry
- Mail Distribution
- Quality Assurance
- Safety Compliance
- Cleaning and Sanitizing
- Health and Safety Compliance
- Sweeping and Mopping
Timeline
Assistant
M & L SERVICES
11.2022 - Current
Private House Cleaner
JIAJUN LI
10.2021 - 10.2023
Food Production Supervisor
OUR M GROUP
02.2019 - 02.2020
High School Diploma -
Foshan Advanced Technical School