Jinny Weir
Sarepta ,LA
Summary
Dedicated professional with experience at Webster Parish School Board, skilled in child supervision and conflict resolution. Successfully fostered trust with students and parents while ensuring safety and comfort for special needs individuals. Proven ability to document incidents and collaborate effectively with educators to enhance student outcomes.
Overview
3
3
years of professional experience
Work History
Bus Aide
Webster Parish School Board
Springhill, LA
08.2024 - Current
- Helped students with physical and mental disabilities to board, disembark and ride bus.
- Supervised students and maintained discipline on bus to reduce driver distraction.
- Liaised with bus driver to conduct emergency evacuation drills.
- Lifted and moved students to optimize comfort.
- Informed parents of student behavioral changes to formulate guidelines and solutions.
- Communicated with bus driver to meet students' medical, physical and behavioral needs during transport.
- Assisted special needs students with self-care to maintain proper hygiene while in transit.
- Documented disciplinary and behavioral incidents in tailored reports.
- Built and maintained positive relationships with teachers, students and parents.
- Operated lift and secured wheelchair to maximize student safety and stability.
Customer Service Representative
Hobby Lobby
Bossier City, LA
11.2022 - 03.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Interventionist
Webster Parish School Board
Sarepta, LA
08.2024 - Current
- Gathered, organized, and analyzed data on student needs and progress.
- Developed strong relationships with students, fostering trust and promoting a positive learning environment.
- Collaborated with teachers to assess needs, set objectives, and discuss strategies.
- Conducted small group instruction focusing on specific skill areas, allowing for targeted remediation efforts within the classroom setting.
Education
High School Diploma -
Sarepta High School
Sarepta, LASkills
- Child supervision
- Safety awareness
- Personal care
- Special needs
- Parent relationship management
- Transportation regulations
- Student supervision
- Passenger assistance
- Documentation skills
- Conflict resolution
- Incident reporting
- Mobility assistance
- Behavior monitoring
- Emergency procedures
- Health monitoring
- Route logs
- Disability awareness
- Special needs support
- Seating arrangements
Timeline
Bus Aide
Webster Parish School Board
08.2024 - Current
Interventionist
Webster Parish School Board
08.2024 - Current
Customer Service Representative
Hobby Lobby
11.2022 - 03.2023
High School Diploma -
Sarepta High School