

Laboratory technician expert in the fabrication of complete dentures using various products and materials, and in the control of technical processes. I have experience working under strict protocols and coordinating with different departments to ensure reliable results. I am versatile and capable of multitasking. I have extensive experience in work environments where commitment and teamwork are valued. I am characterized by my dynamism, proactivity, enthusiasm, and strong organizational skills and attention to detail. I am seeking to apply my skills in a new position where I can further develop my career.
Responsible for processing 2 arches per day and performing quality control as required by the preceding departments. Fabrication of complete prostheses using composite with zirconia, composite with G-CAM, G-CAM and acrylic milling, dentures, relines, dummy sets, screw-retained prostheses, G-CAM characterization, soft and hard nightguards, and full-mouth and single-unit articulation. Complete finishing of prostheses for delivery to the clinic.
Training new technicians from scratch in all processes and performing preventive maintenance on the equipment used in the laboratory.
Responsible for leading a team of 12 executives, as well as managing and overseeing outsourced production, ensuring the completion of each necessary stage to meet targets.
I inherited a team comprised of newly hired personnel and successfully consolidated and developed them through training and ongoing support, leading them not only to meet but to exceed expectations.
Responsible for meeting the sales budget through the execution of commercial strategies and the selection and training of sales executives.
I met the assigned sales budget through the development and strengthening of the sales team.
I exceeded the insurance product target by 296% by implementing sales strategies focused on monitoring each executive's performance.
I reduced turnover among the executives in my department by 80% through training, development, and support aimed at customer retention.
Execute sales strategies, ensuring the achievement of assigned targets for acquiring new clients, and building and deepening long-term business relationships.
I consistently exceeded my assigned targets, achieving over 100% of my goals.
I created memorable experiences for my clients through personalized and detailed service, listening to and addressing their needs in a timely manner, thereby fostering customer loyalty.
Proactive
Teamwork
Adaptability
Effective communication
Organization and time management
Problem-solving
Responsibility and professionalism