Summary
Overview
Work History
Education
Skills
Affiliations
Languages
References
Timeline
Generic

Jino Ahn

Carrollton

Summary

Dynamic server with extensive experience at Dalgopchang, specializing in customer service and communication. Proven track record of enhancing guest satisfaction through effective problem-solving and strict adherence to health safety protocols. Expertise in cash handling and multitasking, consistently maintaining a clean and welcoming dining environment while training new staff to uphold high standards.

Overview

6
6
years of professional experience

Work History

Server

Dalgopchang
Carrollton
08.2023 - Current
  • Prepared drinks according to standard recipes.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Carried trays of food from the kitchen to dining areas ensuring proper safety protocols were followed.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Followed health safety guidelines when preparing and serving food products.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Checked food before serving it to customers.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Greeted guests and provided menus.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Operated cash register accurately to process payments from customers.

Server

CGrill
Carrollton
10.2021 - 08.2022
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Followed health safety guidelines when preparing and serving food products.
  • Checked food before serving it to customers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Greeted guests and provided menus.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Server

CM Chicken
Carrollron
04.2020 - 01.2021
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Checked food before serving it to customers.
  • Provided excellent customer service to ensure satisfaction.
  • Greeted guests and provided menus.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Trained new employees on restaurant procedures and plating techniques.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Cashier

Gnagjung Chicken Cafe
Carrollton
07.2019 - 03.2020
  • Followed company security procedures for handling large sums of money.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Performed other duties as assigned by management.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Resolved customer complaints professionally in accordance with company policy.
  • Answered customer inquiries regarding store policies and procedures.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.

Education

High School Diploma -

Creekview High School
Carrollton TX
05-2021

Skills

  • Customer service
  • Communication skills
  • Customer engagement
  • Cash handling
  • Health safety protocols
  • Multitasking and organization
  • Positive guest interactions

Affiliations

  • Musician gigs for wedding, christmas cantata, nursing homes, or any kind of special event.

Languages

Korean
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Server

Dalgopchang
08.2023 - Current

Server

CGrill
10.2021 - 08.2022

Server

CM Chicken
04.2020 - 01.2021

Cashier

Gnagjung Chicken Cafe
07.2019 - 03.2020

High School Diploma -

Creekview High School

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