Jino Torres
GRAND PRAIRIE,TX
Summary
Customer-oriented, strategic-thinking Sales and Management Professional with over 10 years of metal manufacturing and 8 years of home remodeling and new construction. Strong background in building relationships, high level customer management, construction management, retaining top accounts and growing profit channels by establishing trust. Persuasive, self-motivated, and determined to exceed any and all goals.
Overview
17
17
years of professional experience
Work History
Inside Sales Representative
O'Neal Steel
Grand Prairie, Texas
10.2023 - Current
- Increase sales by providing quick responses to questions, RFQs, and understanding the customers market.
- Provide customers with product information, pricing and availability.
- Researched customer needs and preferences to identify opportunities for new business.
- Established strong relationships with key decision makers at target companies.
- Assisted in resolving customer complaints in a prompt manner.
- Inventory management for key customers.
- Quoting using E1 and SecturaFab.
- Re-establish relationships with previously lost customers.
- Coordinate will calls between OPS and Mexico clients
- Customer purchase order processing for standard orders, BO, and SD
- Create ROIs, and MOUs for special length inventory or stock and release programs
- Continued growth in sales and tonnage
- Manage high level customers
- Monitor customer sales trends
Business Owner/Operator
Linava Remodeling LLC
Grand Prairie, TX
01.2022 - 12.2023
- Make financial and logistics decisions in best interest of company.
- Take care of escalated customer concerns to increase satisfaction.
- Assessed quality and approved work before releasing to clients.
- Develop estimates for remodeling, renovation, and new construction services based on in-depth knowledge of labor and material expenses.
- Keep records for production, inventory, income and expenses.
- Manage operations budgeting, accounts payable and accounts receivable and payroll.
- Interview, train and supervise employees.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Promote business on social media platforms to maximize brand identity and generate revenue.
- Work hands on at job sites when needed to meet deadlines
Residential Home Builder
Grand Homes
Addison, TX
10.2020 - 01.2022
- Monitored project progress to enforce adherence to deadlines and quality standards.
- Attended daily morning meetings with PM and DM on daily goals and progress
- Trained with Quality Control to ensure a great understanding of the scopes of work for each trade
- Implemented onsite safety protocols and procedures and properly trained team members on prevention measures.
- Kept detailed progress records to hit strict deadlines and adjust plans.
- Recruited and hired sub-contractors, in addition to supervising and monitoring daily performance.
- Reviewed project blueprints (Architectural and Engineering) with customers and sub-contractors
- Delegated work to staff, setting priorities and goals.
- Trained and monitored employees to teach daily tasks and improve performance.
- Inspected sites during and after each trade
- Oversaw house construction from grading lot prep to close
- Processed payroll for sub-contractors
- Processed purchase orders for material vendors
Sales/Operations Manager
Kenney Industries
Dallas, TX
11.2017 - 10.2020
- Create and finalized quotes to complete deals between company, vendors and customers.
- Created a CRM strategy to automate leads management.
- Outside sales visits to current and potential customers.
- Cold-calling daily
- Increased sales by 30% in 1-2 years.
- Tracking of sales by customer using automated reports from ERP
- Process sales orders and create jobs for production.
- Managed daily operations, including supervising multiple team members across 5 departments. (Sales, purchasing, S&R, tool room, and assembly.)
- Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.
- Aided upper management during executive decision-making process by generating weekly reports to recommend corrective actions and improvements.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Evaluated job reports to monitor shop performance to devise solutions for improvement and cost reduction.
- Conducted performance reviews providing coaching and feedback to benefit both company and employee.
- Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports.
- Oversaw inventory purchases and sales contracts to keep records current and compliant.
- Spearheaded the implementation of a new erp system ECI M1.
Owner/Operator
Texas Painting & Renovations, LLC
GRAND PRAIRIE, TX
09.2015 - 10.2017
- Created business plan, established processes and directed operations to offer quality renovation jobs to our customers.
- Generated high-quality leads by building a strong network of investors.
- Responded quickly to customer complaints and gathered all pertinent information to make educated decisions for remediation.
- Devised and implemented marketing strategies to attract over 20 new clients in one year.
- Traveled hundreds of miles per week to visit potential customers and check progress of jobs.
- Negotiated with material vendors to purchase product at cost-effective price.
- Delivered materials to job sites.
- Calculated net income and adjusted strategies to increase income and bottom-line profits.
- Directed hiring and training of new personnel.
- Oversaw all aspects of project execution, including progress of each phase, quality of workmanship and team performance to drive on-time completion of projects.
- Honed sales pitches and presentations at job sites to create committed base of clientele.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
Inside/Outside Sales Representative
HRS Fastener Inc.
GRAND PRAIRIE, TX
08.2007 - 04.2014
- Received incoming sales calls for both current and new potential customers.
- Made cold calls while tracking on CRM created from excel.
- Outside sales including visits of current and potential customers.
- Managed overseas and domestic purchases for metal fab. and fasteners.
- Account management of multiple accounts including our biggest customer in which I assisted in increasing sales by 300% in 2 years.
- Created, managed, and sent quotes to customers.
- Processed customer sales orders and vendor purchase orders.
- Learned how to use IST and V2 software systems.
- Directed set ups of VMI for multiple customer locations.
- Shipping & Receiving
- Picking of orders for both metal fab. and fasteners.
Education
High School Diploma -
Martin High School
Arlington, TX05.2007
Skills
- Inside and outside sales
- Closing and contract negotiations
- Construction management
- Knowledgeable in metals, fasteners, and home building materials
- Manufacturing operations management
- Home Remodeling/New construction operations management
- Bilingual
- Knowledgeable in multiple Erp and Inventory software systems
- Cost analysis and savings
- Team management
- Process improvement
- Purchasing and planning
- Recruitment and Hiring
Timeline
Inside Sales Representative
O'Neal Steel
10.2023 - Current
Business Owner/Operator
Linava Remodeling LLC
01.2022 - 12.2023
Residential Home Builder
Grand Homes
10.2020 - 01.2022
Sales/Operations Manager
Kenney Industries
11.2017 - 10.2020
Owner/Operator
Texas Painting & Renovations, LLC
09.2015 - 10.2017
Inside/Outside Sales Representative
HRS Fastener Inc.
08.2007 - 04.2014
High School Diploma -
Martin High School
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