Jinping Ou
Summary
Detail-oriented medical billing specialist with expertise in insurance billing and QuickBooks Pro. Proven ability to streamline billing processes and enhance reimbursement outcomes.
Overview
19
19
years of professional experience
Work History
Medical Billing Specialist
GERALD MURPHY MD
San Francisco, California
09.2014 - Current
- Manage Medicare and commercial insurance billing processes from claim submission through payment collection.
- Establish and manage Office Ally billing services to streamline billing operations.
- Submit claims and monitor unpaid, denied, and delayed claims to enhance reimbursement outcomes.
- Verify insurance eligibility and maintain billing and income reports.
- Address and resolve insurance discrepancies and billing issues to ensure accurate account management.
- Assist patients with billing questions and account concerns.
Billing Manager
FRANK TORTORICE MD INC
San Mateo, California
02.2015 - 07.2026
- Managed complete Medicare and commercial insurance billing cycles, including claim submission, payment tracking, and denial follow-up.
- Monitored unpaid claims and accounts receivable, identifying trends to enhance collections.
- Coordinated communication among insurance companies, patients, healthcare providers, and accounting professionals to streamline billing processes.
- Assisted in billing analysis and revenue tracking to support financial decision-making.
- Performed QuickBooks reconciliation and maintained accurate financial records.
- Processed accounts payable, biweekly payroll, and bank reconciliations.
- Maintained financial documentation and supported CPA for tax preparation
Medical Biller
SF Peninsula Cardiovascular Medical Group
Daly City, California
01.2012 - 08.2014
- Established Office Ally billing services and QuickBooks payroll procedures.
- Verified patient insurance eligibility and claim status through health plan websites.
- Posted insurance payments, electronic remittance advice (ERA), and live check payments.
- Reviewed EOBs and submitted appeals for incorrectly processed claims.
- Managed A/R aging reports and followed up on outstanding balances.
- Assisted physicians with collection decisions, write-offs, and account review.
- Prepared monthly financial reports in QuickBooks for physicians and a certified public accountant (CPA)
Insurance Biller
Dr. Randall Tom Office
San Francisco, California
09.2007 - 01.2012
- Submitted insurance claims and resolved billing discrepancies.
- Verified patient insurance eligibility and benefits.
- Assisted patients with insurance and billing questions to enhance understanding and resolve concerns.
- Posted insurance payments and prepared bank deposits to ensure accurate financial reporting.
- Maintained weekly income reports to track revenue flow and identify discrepancies.
Education
Insurance Billing and Coding
San Mateo County Regional Occupational Program
Daly City, CA02-2011
Associate of Science - Accounting And Finance
Northwest University
China05-1995
Skills
- Insurance billing
- Office Ally
- QuickBooks Pro
- EOB analysis
- Financial report analysis
- Account management
- Medisoft
- Microsoft Office Suite
Timeline
Billing Manager
FRANK TORTORICE MD INC
02.2015 - 07.2026
Medical Billing Specialist
GERALD MURPHY MD
09.2014 - Current
Medical Biller
SF Peninsula Cardiovascular Medical Group
01.2012 - 08.2014
Insurance Biller
Dr. Randall Tom Office
09.2007 - 01.2012
Insurance Billing and Coding
San Mateo County Regional Occupational Program
Associate of Science - Accounting And Finance
Northwest University