Jinsun Lee
Vernon Hills,IL
Summary
Starting at a young age, I've always practiced to perfect my service skills. I've gone through school for Hotel Services, which resulted in almost a decade's worth of experience in the service business in hotels alone. In addition, I've worked as a Manager/Server in many restaurants throughout the time I spent in America. I have shown to greatly improve any restaurant I work at with my determination to work with my co-workers, to give my customers a perfect experience, and to constantly improve my skills as a server.
Overview
28
28
years of professional experience
Work History
Server
Tanoshii Sushi
Chicago, IL
01.2022 - 01.2024
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Explained menu options to guests, offered suggestions, and took orders for food and beverages.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, and restocking supplies.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Food and Beverage Manager
Riviera Hotel
Seoul, Korea
05.2005 - 08.2006
- Negotiated contracts with suppliers in order to secure discounts on bulk orders of food items or beverages.
- Developed marketing strategies aimed at increasing business through promotions or targeted campaigns.
- Organized special events such as banquets, receptions, weddings and other social functions to ensure successful execution of services.
- Oversaw food preparation, production and presentation according to quality standards.
- Spearheaded and executed food and beverage marketing and promotional programs, met with potential clients and members and arranged meetings, banquets and facility tours.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Established relationships with local businesses or organizations in an effort to increase patronage from repeat customers.
- Created and delivered orientation and training for new team members and professional development activities for experienced associates.
Food and Beverage Server
Marriott
Seoul, South Korea
08.2002 - 04.2004
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Suggested food and beverage items to customers based on their preferences.
- Checked back with guests to ensure satisfaction with their meals.
- Communicated with kitchen staff regarding order details and special requests from guests.
- Served food and beverages to patrons and immediately remedied issues with orders.
Food and Beverage Server
Sheraton Walker Hill
Seoul, Korea
06.1996 - 05.1998
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Monitored guest consumption of alcohol to prevent intoxication levels in accordance with state laws.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Took orders accurately and efficiently for food and beverages.
Education
Some College (No Degree) - Hotel Management
UNLV
SingaporeSkills
- Liquor, Wine, and Food Service
- Menu Knowledge
- Dining Customer Service
- Safe Food Handling
- Guest Engagement
- Communication
- Professional
- Leadership
- Hard-working
- Quick eye for service
- Cleaning
Accomplishments
- Beauty award in Korea
- Accomplishments as a server with many calls and references
- Super Model Award
Languages
Korean
Professional
English
Professional
Timeline
Server
Tanoshii Sushi
01.2022 - 01.2024
Food and Beverage Manager
Riviera Hotel
05.2005 - 08.2006
Food and Beverage Server
Marriott
08.2002 - 04.2004
Food and Beverage Server
Sheraton Walker Hill
06.1996 - 05.1998
Some College (No Degree) - Hotel Management
UNLV
Similar Profiles
Ezra SnyderEzra Snyder
Pastry Chef and Line Cook at TanoshiiPastry Chef and Line Cook at Tanoshii
Thanida SiriwongtrakulThanida Siriwongtrakul
Waitress at Silathai & Sushi, Tasia, Lemongrass Sushi Thai tapas, iThai & SushiWaitress at Silathai & Sushi, Tasia, Lemongrass Sushi Thai tapas, iThai & Sushi
Cian Van EyckCian Van Eyck
Team Member at Sushi SushiTeam Member at Sushi Sushi