JINTU GEORGE

Cart/Checkout: Web Services for implementing the complete cart and checkout functionalities of the Client’s ecommerce mobile/dot com solutions. The project is referred to as ‘Universal’, since a particular user shares the same cart and can checkout from any of the websites/clients (sears.com, kmart.com or even sears mobile applications) under Sears. The checkout service helps in scheduling the orders, calculates the order summary and pushes orders to the Order management system for processing.

Responsibilities:
- Involved in different phases of testing such as Manual, Integration, System, UAT, Regression and Functional Testing.
- Performed regression and environment checkout activities for multiple front-end and back-end test environments of web-based applications.
- Performed peer review of the test cases made by ‘ QA team members.
- Worked in automating tests using the Jenkins CI/CD process.
- Involved in tracking issues using JIRA tool
- Developed automated test cases using proprietary automation platform and Selenium.

: Aptara’s digital content,learning & performance and business support are in place at market leading companies worldwide. Our industry specialist design and implement strategies that capitalize on new and mobile technologies for information in IT,law, healthcare, pharmaceuticals, insurance, financial services and publishing.

Responsibilities:
-Requirement analysis
-Tracking the third party owned materials from the document provided.
-Differentiating third party materials used are of government authorized, free of use or paid.
-We will keep a note of third party materials in an Excel sheet in a systematic manner and it will be shared to QA team.
-As per QA comments, we will make necessary changes in the sheet if any.
-Once we get an approval from QA, we will be updating the same in the Prism tool without any fail and make sure all the details are entered with maximum perfection.

-Sending this details to Permission team.
-Conducting Knowledge sharing sessions for new hires.

• Sutherland Global services is a multinational IT Enabled and business Process Outsourcing (BPO) company, specializing in Integrated BPO solutions across Customer Lifecycle and Back-office Lifecycle Management services.
  
  Responsibilities:
  -Involved in Auditing and handling Inbound Calls.
  -Monitoring Inbound calls and giving them Quality feedback.
  -Responsible for handling connectivity and browsing issue (Juno/ NetZero dial up provider.)
  -Technical assistance for Symantec products(NAV, NIS)
  -Troubleshooting using software provided by clients.