Jinyee Im
Bellevue,WA
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
27
27
years of professional experience
Work History
Food Delivery Driver
DoorDash
Sammamish, WA
03.2022 - 09.2024
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
Restaurant Server
Sushi Joa Restaurant and more
02.2015 - 03.2022
- Sushi Joa Restaurant, Mercer Island
- Kobe Restaurant, Bellevue
- Aji Sushi and Grill, Issaquah
- Responded to customer inquiries about menu items or services offered by the restaurant.
Small Business Owner
Tshirts printing store
Tampa, FL
07.2009 - 02.2014
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
- Forecasted customer demand to set prices or credit terms for goods or services.
Small Business Owner
Beauty Supply Store
Tampa, FL
02.2001 - 04.2003
- Resolved conflicts between staff members and customers when necessary.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Conducted market research to identify trends, opportunities, and competitive threats.
- Created effective business plans to focus strategic decisions on long-term objectives.
Front Office Assistant
Techpoint inc
Tampa, FL
01.1998 - 02.2001
- Provided administrative support to management team when needed.
- Answered office phone and emails to schedule appointments, answer questions and document information.
- Maintained positive working relationship with fellow staff and management.
- Managed billing and payments, ensuring accurate financial transactions.
Education
Bachelor of Science - Library And Information Science
Dongduck Women’s University
Seoul, Korea02-1992
Skills
- Verbal and written communication
- Inventory management
- Customer interaction
- Teamwork and collaboration
- Positive attitude
- Time management skills
- Small business operations
- Order delivery practices
- Positive guest interactions
- Check payment processing
- Point of sale (POS) system operations
Timeline
Food Delivery Driver
DoorDash
03.2022 - 09.2024
Restaurant Server
Sushi Joa Restaurant and more
02.2015 - 03.2022
Small Business Owner
Tshirts printing store
07.2009 - 02.2014
Small Business Owner
Beauty Supply Store
02.2001 - 04.2003
Front Office Assistant
Techpoint inc
01.1998 - 02.2001
Bachelor of Science - Library And Information Science
Dongduck Women’s University