Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Jiovanna Pacheco Ramos

Oxnard,CA

Summary

Accomplished Dispatcher and Lead Assembler with a proven track record at Anacapa Fresh Logistics, enhancing operational efficiency and customer satisfaction. Skilled in dispatch software and stress tolerance, I excel in high-pressure environments, significantly improving team productivity and quality assurance through meticulous attention to detail and effective communication.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Dispatcher

Anacapa Fresh Logistics
03.2024 - 05.2024
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.

Lead Assembler

SoCal Value Added
06.2021 - 03.2023
  • Enhanced product quality through meticulous attention to detail and adherence to company standards.
  • Consistently met or exceeded production goals while maintaining high levels of quality assurance throughout the process.
  • Mentored new hires on company policies, procedures, and assembly techniques for successful integration into the team.
  • Led a team of assemblers, providing guidance and support in their daily tasks and professional development.

Packing Line

Mission Produce
06.2021 - 06.2021
  • Collaborated with team members to achieve seamless coordination on the packaging line, resulting in higher productivity.
  • Stocked and sorted packaging and replenished supplies to achieve consistent productivity levels.
  • Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.

Education

High School Diploma -

Oxnard Adult School
Oxnard, CA
06.2021

Skills

Data Entry

Dispatch software

Stress Tolerance

Dispatching procedures

Customer Relations

Certification

  • ISO9001 Training - November 2nd, 2022 Internal auditing

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Dispatcher

Anacapa Fresh Logistics
03.2024 - 05.2024

Lead Assembler

SoCal Value Added
06.2021 - 03.2023

Packing Line

Mission Produce
06.2021 - 06.2021

High School Diploma -

Oxnard Adult School
Jiovanna Pacheco Ramos