Jiovonni Rivera
Albuquerque,NM
Summary
As repair professional, brings valuable expertise in diagnosing and resolving cell phone issues. Track record of delivering reliable repairs and maintaining high standards. Collaborative team player, adaptable to changing demands, known for technical proficiency and attention to detail.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Cell Phone Repair Technician
iRepairNM
06.2022 - Current
- Delivered exceptional customer service, addressing questions and concerns professionally and courteously.
- Adapted quickly to varying workload demands while maintaining high standards for repair quality and speed.
- Increased production efficiency with precise execution of soldering, wiring, and other assembly tasks.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
City Carrier
USPS (United States Postal Service)
03.2018 - 05.2022
- Traveled planned routes by foot or truck
- Sorted mail and packages according to delivery sequence
- Collected outgoing mail along route
- Obtained signature on registered insured and certified mail
Motor Coach Operator
City of Albuquerque
05.2018 - 11.2018
- Bus drivers operate various types of buses to transport students, commuters or tourists between locations
- Drivers typically work without direct supervision and are fully responsible for the safety and satisfaction of their passengers
Detention Officer
Sandoval County Detention Center
01.2016 - 10.2016
- ESSENTIAL FUNCTIONS/TYPICAL TASKS: Processing inmates; maintaining jail security; serving meals; transporting inmates
- Receives and processes inmates into custody of institution; searches prisoners; takes charge of personal property
- Prepares routine records on inmates; performs general clerical duties
Armored Truck Driver
RESPOND NEW MEXICO
06.2015 - 12.2015
- Security Officer Job Duties: Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
- Obtains help by sounding alarms
Security Guard
Securitas
03.2015 - 06.2015
- Security Officer Job Duties: Secures premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
Repair Specialist
Safelite
07.2014 - 12.2014
- Replace or repair broken windshields and window glass in motor vehicles
Deli Associate
Walmart
10.2013 - 04.2014
- Service Deli Clerks are responsible for preparing, slicing, wrapping, weighing, pricing, and merchandising the department's deli products
- Deli products include deli meats, cheeses, salads, sandwiches, dips, gourmet and hot case items
Restaurant Server
Buffalo Wild Wings
11.2011 - 12.2012
- Restaurant servers ensure that patrons have an enjoyable dining experience by providing quality customer service
- Servers work in the front of the business taking orders, serving food and drinks, and removing dinnerware from the table in a timely manner
Front of House Staff
Buffalo Wild Wings
08.2011 - 11.2011
- Host/Hostess
- This position is responsible for greeting guests at the door
- The host/hostess seats and presents clean menus to guests in a friendly, professional and quick manner
- Greets and seats guests, presents menus to guests, informs them of special catch and soups
Education
Commercial Driver's License (CDL) - Class B
12.2024
High school diploma -
Cibola High School
03.2011
Skills
- Screen Repair
- Charging Port Repair
- Expert Soldering
- Software Diagnostics
- Operating system installation
- Team Leadership
Certification
Wise, 05/01/22, Present, Certified to repair Apple devices, google devices, and Samsung devices.
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Cell Phone Repair Technician
iRepairNM
06.2022 - Current
Motor Coach Operator
City of Albuquerque
05.2018 - 11.2018
City Carrier
USPS (United States Postal Service)
03.2018 - 05.2022
Detention Officer
Sandoval County Detention Center
01.2016 - 10.2016
Armored Truck Driver
RESPOND NEW MEXICO
06.2015 - 12.2015
Security Guard
Securitas
03.2015 - 06.2015
Repair Specialist
Safelite
07.2014 - 12.2014
Deli Associate
Walmart
10.2013 - 04.2014
Restaurant Server
Buffalo Wild Wings
11.2011 - 12.2012
Front of House Staff
Buffalo Wild Wings
08.2011 - 11.2011
High school diploma -
Cibola High School
Wise, 05/01/22, Present, Certified to repair Apple devices, google devices, and Samsung devices.
Commercial Driver's License (CDL) - Class B
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