Jiquez Wafer
Bernice,LA
Summary
Dynamic professional with extensive experience at House of Raeford Farms, excelling in safety procedures and organizational skills. Proven ability to enhance team performance through effective communication and decision-making. Committed to maintaining high standards in compliance and efficiency, ensuring quality outcomes in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Live Hanger
House of Raeford Farms
09.2024 - Current
- Slaughtered animals in accordance with religious laws and verified carcasses met specified religious standards.
- Severed jugular veins to drain blood and facilitate slaughtering.
- Shackled and suspended live or slaughtered animals from conveyor for killing, scalding and removal of feathers.
- Removed live animals from shipping crates and picked up slaughtered birds from platforms and chilling vats to hang on shackles of conveyor.
- Maintained clean and organized work environment, adhering to health and safety regulations.
- Identified potential hazards within the workspace and reported them promptly to supervisors, contributing to overall safety awareness.
- Slaughtered animals in accordance with religious law and determined that carcasses met specified religious standards.
Head Cashier
The Home Depot Inc
04.2022 - 09.2024
- Maintained a clean and organized work area, contributing to a pleasant shopping environment for customers.
- Mentored new cashiers, providing comprehensive training that resulted in increased productivity.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled escalated customer concerns with professionalism and empathy, working diligently toward satisfactory resolutions.
- Educated employees on register use, merchandising, and customer service.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Ensured accuracy in cash handling, minimizing discrepancies and maintaining balanced registers.
- Worked closely with team members from other departments to resolve complex customer issues or facilitate seamless transactions.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Assisted customers with returns and exchanges, adhering to company policies while ensuring complete satisfaction.
- Processed both cash and card purchases and returns.
Cook
Popeyes Chicken
06.2020 - 09.2022
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Convenience Store Clerk
Bridges Grocery
08.2016 - 08.2019
- Sustained a well-maintained store atmosphere for better shopper satisfaction.
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
- Verified age-restricted product purchases diligently to adhere to legal requirements while maintaining excellent customer rapport during transactions.
- Assisted customers with locating products, answering questions, and recommending items based on their needs.
Education
Union Parish High School
Farmerville, LA06.2020
Skills
- Lockout and tagout procedures
- Heavy lifting
- Hand tool safety
- Safety procedures expertise
- Organizational skills
- Excellent communication
- Active listening
- Decision-making
Accomplishments
- Supervised team of 8 staff members.
- Documented and resolved issues which led to positive results.
- Resolved product issue through consumer testing.
Certification
- First Aid, CPR, AED Certification - American Red Cross.
- First Aid Certification
- Louisiana Driver's License
Timeline
Live Hanger
House of Raeford Farms
09.2024 - Current
Head Cashier
The Home Depot Inc
04.2022 - 09.2024
Cook
Popeyes Chicken
06.2020 - 09.2022
Convenience Store Clerk
Bridges Grocery
08.2016 - 08.2019
Union Parish High School
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