Jirapat Na Nan
Lynnwood,WA
Summary
Dedicated and experienced customer service professional with extensive experience. My goal is to apply all of my skills and experiences as a cabin crew member with Delta Air Lines, ensuring passengers have a safe and exceptional travel experience.
Overview
4
4
years of professional experience
Work History
Server
Kobuta & Ookami Katsu and Sake House
Seattle, WA
01.2023 - Current
- Provide an exceptional dining experience, ensuring every detail exceeds customer expectations.
- Greet every customer warmly, making them feel like valued guests.
- Prioritize empathy and kindness in all interactions, ensuring customer satisfaction.
Server
Araya’s Place Thai Vegan Restaurant
Seattle, WA
07.2022 - 05.2024
Content Quality Specialist
Tiktok Pte. Ltd.
Thailand
11.2020 - 08.2022
- Reviewed reported content and responded to user inquiries with high quality, speed, empathy, and accuracy.
- Investigated and resolved issues reported on the platform, such as requests for account support and reports of potentially abusive content.
- Assisted community members and resolved inquiries empathetically, accurately, and on time.
Education
History
Chiang Mai University
Thailand05.2015
Skills
- Customer Service
- Decision-Making
- Flexibility
- Computer Skills
- Communication
- Teamwork
- Problem-Solving
- Multitasking
- Attention to Detail
- Cultural Sensitivity
Languages
Thai
Native or Bilingual
English
Full Professional
Timeline
Server
Kobuta & Ookami Katsu and Sake House
01.2023 - Current
Server
Araya’s Place Thai Vegan Restaurant
07.2022 - 05.2024
Content Quality Specialist
Tiktok Pte. Ltd.
11.2020 - 08.2022
History
Chiang Mai University