Jireh Rivera
Vancouver,WA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking opportunities to enhance abilities while contributing to company growth.
Overview
6
6
years of professional experience
Work History
Clinical Assistant
Radiant Smiles/Ayur TMJ and dental sleep medicine
Vancouver, WA
07.2023 - Current
- Assisted orthodontist in clinical activities such as taking impressions, fitting bands, bonded Invisalign, braces and placing arch wires.
- Answered phones promptly and handled inquiries from potential clients professionally.
- Ordered supplies for the office as needed.
- Supported administrative tasks such as filing documents, updating medical records.
- Prepared reports summarizing safety audit findings and recommended corrective action.
- Responded promptly to inquiries from staff members regarding OSHA regulations.
- Monitored employee performance to ensure compliance with established safety protocols.
- Provided guidance on proper use of personal protective equipment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained records of all accounts receivable transactions and generated reports as needed.
- Created spreadsheets detailing customer accounts receivable balances and aging analysis reports.
ORTHODONTIC ASSISTANT
All Star Orthodontic
Camas, WA
09.2022 - 07.2023
- Conducted post-treatment follow up appointments with patients to evaluate progress of treatments performed by orthodontists
- Demonstrated excellent customer service skills by greeting patients and providing them with a positive experience
- Bonded and placed bands, brackets and wires according to orthodontist specifications
- Greeted patients warmly upon arrival at the office and ensured that all necessary paperwork was completed accurately prior to their appointment time
- Instructed patients on how to use removable appliances such as retainers for teeth alignment correction
- Operated X-ray machines safely following manufacturer's instructions for radiation protection measures
- Maintained a clean work environment by sterilizing instruments and disposing of supplies in accordance with OSHA regulations
- Organized office supplies, restocked exam rooms, cleaned equipment, and updated patient records according to established procedures
- Adhered strictly to HIPAA guidelines when handling confidential information about patients
- Utilized computer software programs such as Microsoft Office Suite to maintain patient files and generate reports for doctors.
CLIENT RELATIONSHIP CONSULTANT
US Bank NA
Vancouver, WA
01.2019 - 05.2022
- Applied highly effective selling skills while properly engaging and presenting solutions to customers
- Communicated professionally with colleagues and clients
- Contacted clients to verify account information and maintain accuracy in resulting increase in client satisfaction
- Provided onboarding and guidance to other sales representatives to meet sales goals while growing opportunities for mortgage and wealth management business.
Education
CERTIFICATION IN TEETH WHITENING -
Lush Beauty Aesthetics
03.2022
CERTIFICATION IN TRAVEL AND HOTEL MANAGEMENT -
Cascadia Tech Academy
01.2017
HIGH SCHOOL DIPLOMA -
Heritage High School
01.2017
Skills
- Balanced And Organized Cash Drawer
- Highly Accurate High-Volume Money Count
- Provided Customers Records On Demand
- Equipment And Instrument Sterilization
- OSHA Safety Training and guidelines
- Paid office bills
Zip
98662
State
WA
City
Vancouver
Timeline
Clinical Assistant
Radiant Smiles/Ayur TMJ and dental sleep medicine
07.2023 - Current
ORTHODONTIC ASSISTANT
All Star Orthodontic
09.2022 - 07.2023
CLIENT RELATIONSHIP CONSULTANT
US Bank NA
01.2019 - 05.2022
CERTIFICATION IN TEETH WHITENING -
Lush Beauty Aesthetics
CERTIFICATION IN TRAVEL AND HOTEL MANAGEMENT -
Cascadia Tech Academy
HIGH SCHOOL DIPLOMA -
Heritage High School
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