Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jirehmiah Trumble

Grand Junction,CO

Summary

Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.

Overview

3
3
years of professional experience

Work History

Server

Biggies
Buena Vista, CO
05.2024 - 08.2024
  • Delivered food orders promptly and courteously.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Provided excellent customer service to ensure satisfaction.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Checked food before serving it to customers.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Provided exceptional service to high volume of daily customers.
  • Addressed complaints to kitchen staff and served replacement items.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.

Barista

Brown Dog Coffee Co.
BUean Vista, CO
06.2021 - 11.2023
  • Followed safety procedures while operating machinery such as grinders and espresso machines.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Developed creative recipes for signature coffees or blended drinks unique to the cafe.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Operated cash registers to process customer payments.
  • Ground beans for espresso shots according to individual customer specifications.
  • Kept up-to-date records of sales transactions using point-of-sale systems.
  • Stocked shelves with ingredients needed to make coffee drinks.
  • Adhered to health department regulations concerning sanitation standards.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Stocked customer service stations with paper products or beverage preparation items.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Memorized official and off-menu coffee and tea preparations.
  • Participated in coffee tasting and evaluation to enhance product knowledge and menu development.
  • Received and accurately processed customer payments.
  • Customized drink orders based on customer requests, demonstrating flexibility and attention to detail.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Maintained calm demeanor during high-volume periods and special events.
  • Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
  • Addressed and resolved customer concerns to maintain brand loyalty.
  • Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
  • Restocked self-service area with sweeteners, stir sticks and coffee cup sleeves.
  • Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
  • Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
  • Gave samples of popular coffee and tea blends to create sales opportunities.
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
  • Managed coffee grinding and brewing equipment, performing regular maintenance and troubleshooting as needed.
  • Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
  • Developed and maintained relationships with regular customers, recognizing preferences and anticipating needs.
  • Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.

Education

Associate of Arts - Culinary Arts

Colorado Mesa University
Grand Junction, CO
05-2026

High School Diploma -

Buena Vista High School
Buena Vista, CO
05-2024

Skills

  • Safe Food Handling
  • Supply Restocking
  • Table Setting
  • Food Delivery
  • Food inspection
  • Guest Engagement
  • Food Running
  • Beverage Preparation
  • Order Accuracy
  • Positive and professional
  • Sales expertise
  • Cash Handling
  • Food safety understanding
  • POS operation
  • Guest Seating
  • Exceptional customer service
  • Strong Work Ethic
  • Menu knowledge
  • Suggestive Selling
  • Performance Improvement
  • Service prioritization
  • Dining customer service
  • Price memorization
  • Effective customer upselling
  • Sales Techniques
  • Professional Appearance
  • Item promotion
  • Dish preparation
  • Menu Memorization
  • Special dietary requirements

Timeline

Server

Biggies
05.2024 - 08.2024

Barista

Brown Dog Coffee Co.
06.2021 - 11.2023

Associate of Arts - Culinary Arts

Colorado Mesa University

High School Diploma -

Buena Vista High School

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Jirehmiah Trumble