Jisean vasquez
Supervisor
Henderson,NC
Summary
Dynamic supervisor with a proven track record at Kevin S Willis LLC, enhancing team productivity through effective staff management and training. Skilled in decision-making and customer service, I fostered a positive work environment, reducing turnover and improving satisfaction. Committed to achieving goals and mentoring team members for success.
Overview
12
12
years of professional experience
Work History
Supervisor
Kevin S Willis LLC
07.2020 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Overnight Associate
Wal-Mart Store
04.2018 - 04.2020
- Completed assigned tasks in a timely manner, contributing to overall efficiency of overnight operations.
- Improved store organization by efficiently stocking shelves and arranging merchandise during overnight shifts.
- Ensured accurate pricing by diligently updating price tags according to current promotions or markdowns.
- Maintained a clean and safe store environment through consistent cleaning, organizing, and monitoring of potential hazards.
HARDEE'S
Cook
08.2013 - 03.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Line Leader
Revlon
09.2016 - 11.2018
- Supervised updating procedures for working documents such as shift reports and handovers.
- Assisted in training new employees and implementing procedural changes.
- Collaborated with manager on performance-related issues and employee performance reviews.
- Trained new hires on company policies, safety procedures, equipment operation, and other essential tasks required for their role as Line Leader.
Education
GED -
CAMDEN HIGH
Camden, NJ01-1999
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Staff development
- Verbal and written communication
- Coaching and mentoring
Timeline
Supervisor
Kevin S Willis LLC
07.2020 - Current
Overnight Associate
Wal-Mart Store
04.2018 - 04.2020
Line Leader
Revlon
09.2016 - 11.2018
HARDEE'S
Cook
08.2013 - 03.2019
GED -
CAMDEN HIGH
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