Jisela Rodriguez Ibanez

• Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files
• Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
• Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.

Full time

• Assisted customers with ticket purchases, trip planning, pricing and scheduling.
• Delivered outstanding service by interacting with customers, answering customer inquiries and handling customer complaints.
• Provided clients with assistance in preparing required travel documents and forms.

Part time 30 hours a week

• Offered diverse clerical support to office team members, managed correspondence, answered telephone calls and tracked documentation.
• Entered biweekly payroll time sheets
• Screened, interviewed and provided orientation for Home Health Aide candidates

Part time 30 hours a week

• Utilized metal detectors, wands and X-ray screening machines to perform thorough check of individuals, belongings and cargo.
• Supported security operations for the 58th Presidential Inauguration
• Served as acting lead officer scheduling floor position rotations and meal breaks

Full time Grade D

• Updated the Customs Entry Processing system with freight tracking information
• Managed documentation and completed data entry for import customs entries
• Coordinated transfer of security certificates to schedule delivery.

Part time 20 hours a week

• Operated cash register and processed cash, credit card and check payments.
• Sold store items and vehicle services to customers.
• Calculated total payments received during a time period, and reconciled this with total sales

Part time 20-25 hours a week

• Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
• Answered phones, organized files and scheduled members using Mind Body Software
• Assisted with advertising which included monthly membership promotions

Part time 20 hours a week

• Created relationships with customers in order to ensure recurring business
• Stocked store shelves and endcaps with merchandise
• Put up signs that identified items on sale on a weekly basis and took them down when the sale was

Part time 30 hours a week

• Provided exceptional customer service while serving guests
• Replenished food and beverages at serving station
• Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.

Part time 25 hours a week

• Helped customers find selections and suggestively sold merchandise
• Addressed customer issues and offered possible solutions
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.

Part time 25 hours a week

• Served guests in a courteous and timely manner
• Performed cleaning duties to keep equipment and facilities sanitary
• Used pastry bags and tips to pipe messages and decorative roses onto cakes.

Part time 25 hours a week