Jiselle Macari
Hughesville,PA
Summary
Dynamic Administrative Director at Paralegal Assist, LLC, skilled in operational efficiency and human resources administration. Successfully implemented policies that enhanced team performance and compliance. Proven ability in conflict resolution and team building, fostering a collaborative environment that drives organizational success. Recognized for developing training programs that improved employee engagement and productivity.
Overview
27
27
years of professional experience
Work History
Administrative Director
Paralegal Assist, LLC
Picture Rocks, PA
10.2023 - Current
- Ensured compliance with all relevant laws, regulations, and policies.
- Directed the recruitment process for new employees; conducted interviews and reference checks.
- Conducted regular performance reviews for direct reports ensuring timely feedback is provided on progress against goals.
- Facilitated communication between various teams across multiple locations.
- Developed training materials and programs related to administrative functions and procedures.
- Implemented workflow processes that improved efficiency within the department.
- Developed and implemented administrative policies, procedures and systems to support organizational objectives.
- Provided guidance on personnel matters such as employee relations, compensation and benefits administration.
- Organized company events such as conferences, seminars, workshops.
- Maintained up-to-date records of all staff members, including job descriptions, evaluations, and salary information.
- Oversaw human resources requirements, including employee onboarding, managing and administering health and employee benefits and maintaining personnel records.
- Communicated job expectations and trained staff to promote team building and discipline.
Administrative Project Coordinator
Geisinger Medical Center
Danville, PA
08.2022 - 08.2023
- Communicated regularly with senior management regarding updates on active projects.
- Maintained effective communication with stakeholders to ensure successful completion of projects.
- Participated in brainstorming sessions with key stakeholders to develop innovative solutions for complex problems.
- Organized meetings, conferences, teleconferences, and travel arrangements for project team members.
- Coordinated resources across multiple departments to meet project objectives.
- Prepared presentations for internal and external audiences related to projects progress.
- Generated periodic reports outlining overall progress towards completion of assigned projects.
- Led projects by scheduling activities, monitoring progress.
- Coordinated with IT department to resolve technical issues, ensuring minimal disruption to office operations.
- Handled sensitive information with discretion, maintaining confidentiality and compliance with relevant laws and policies.
- Coordinated scheduling and logistics for executive meetings and company events, ensuring seamless execution.
- Prepared agendas and took notes at meetings to archive proceedings.
- Drafted and distributed internal communications, such as memos and newsletters, to keep staff informed of company updates and events.
- Assisted executives with personal tasks and scheduling to optimize their time management and productivity.
Training Program Administrator
Northwell Health System
, NY
07.2010 - 08.2020
- Collaborated with other departments to ensure efficient operations of the program.
- Provided administrative support for program planning, implementation, and evaluation activities.
- Researched best practices in areas relevant to specific programs initiatives.
- Managed day-to-day operations associated with running a successful program.
- Coordinated meetings, conferences, workshops, and special events related to the program.
- Monitored financial resources, budgets, and expenditures for program activities.
- Developed and implemented program policies and procedures.
- Identified potential funding sources for new or existing programs initiatives.
- Participated in outreach activities such as community forums or media events related to programs initiatives.
- Assessed performance outcomes against established goals and objectives of the program.
- Established strategy for program using evaluation outcomes and research to set goals and direction.
- Spearheaded program planning and staff development to promote growth.
- Devised evaluation strategies to monitor performance and determine need for improvements.
- Monitored program operations for compliance with policies and procedures, applicable standards and relevant contractual policy.
- Managed busy calendar for executive team, planning and preparing meetings and communications.
- Created and implemented administrative processes and procedures to prioritize job tasks and establish personnel responsibilities.
- Supervised program and project managers to provide feedback and resolve complex problems.
- Facilitated staff meetings and educational work sessions to strengthen staff competencies.
Resident Education Coordinator
Mount Sinai School of Medicine
New York, New York
07.2008 - 07.2010
- Provided emotional support for residents struggling with mental health issues.
- Ensured compliance with federal, state, and local regulations regarding care facilities.
- Collaborated with other staff members to ensure the safety of each resident.
- Responded quickly and efficiently in emergency situations.
- Attended professional development conferences and seminars for continuing education purposes.
- Oversaw team of healthcare staff to keep operations in compliance with regulatory and care standards.
- Researched potential vendors who could provide additional resources or services related to employee training.
- Maintained accurate records of all trainings conducted, including attendance and course evaluations.
- Assisted with the design and delivery of instructor-led courses.
- Monitored participants' progress throughout their training program.
- Scheduled meetings with department heads to discuss their current and future needs for employee training.
- Created and maintained training materials, such as presentations, videos, and manuals.
- Developed and implemented training programs to meet organizational objectives.
- Coordinated development of training materials, manuals, standard operating procedures, and employee handbooks.
- Administered training programs to new hires and recent graduates.
- Managed training calendars to inform participants of upcoming training session topics and dates.
- Supported onboarding of new employees by hosting orientation sessions.
- Developed metrics and reporting systems to measure training impact on employee performance.
- Collaborated with department heads to tailor training programs to specific job roles and functions.
- Maintained up-to-date knowledge of training trends, developments, and best practices.
- Monitored and evaluated the effectiveness of training programs using pre- and post-assessment tools.
- Coordinated continuous education and professional development opportunities for staff.
- Implemented diversity and inclusion training programs to foster an equitable workplace environment.
Residency Coordinator/Administrative Assistant to the Director
Geisinger Medical Center
Danville, PA
07.2001 - 07.2008
- Created a safe environment for all residents while encouraging independence.
- Assisted in organizing activities to engage and stimulate resident's minds.
- Managed inventory of supplies used by teachers and administrators.
- Prepared documents for meetings, including agendas, handouts, and other materials required by administrators.
- Assisted with the coordination of special events such as graduation ceremonies or open houses.
- Performed administrative tasks such as filing, photocopying, scheduling appointments.
- Conducted research on best practices in education administration.
Sales Administrator
Velopex International, Inc.
Catawissa, PA
07.1998 - 07.2001
- Developed promotional materials such as flyers, brochures, presentations. for upcoming events or campaigns.
- Created invoices and processed payments from customers in accordance with company policies and procedures.
- Performed administrative tasks such as filing documents, scheduling appointments.
- Developed relationships with key stakeholders within the industry such as suppliers, distributors and other partners.
- Responded to customer inquiries in a timely manner, resolving any issues or complaints related to sales.
- Generated weekly reports on sales performance, analyzing trends and identifying areas of improvement.
- Posed as models for advertising, artistic creation and display of goods.
- Recognized security risks to properly handle situations.
Education
Certificate in Holistic Health
Scholistico
09-2024
Associate of Science - Psychology
Monroe Community College
Rochester, NY08-2024
Certified - Personal Trainer
International Sports Science Association
Carpinteria, CACertified - Sports Nutrition
International Sports Science Association
Carpinteria, CACertified - Life Coach
International Sports Science Association
Carpinteria, CACertified - Yoga Teacher
International Sports Science Association
Carpinteria, CACertified - Graduate Medical Education
National Admin of Graduate Medical Education
Skills
- Health and wellness management
- Human resources administration
- Operational efficiency
- Conflict resolution
- Personality assessment
- Team building
References
References available upon request.
Timeline
Administrative Director
Paralegal Assist, LLC
10.2023 - Current
Administrative Project Coordinator
Geisinger Medical Center
08.2022 - 08.2023
Training Program Administrator
Northwell Health System
07.2010 - 08.2020
Resident Education Coordinator
Mount Sinai School of Medicine
07.2008 - 07.2010
Residency Coordinator/Administrative Assistant to the Director
Geisinger Medical Center
07.2001 - 07.2008
Sales Administrator
Velopex International, Inc.
07.1998 - 07.2001
Certificate in Holistic Health
Scholistico
Associate of Science - Psychology
Monroe Community College
Certified - Personal Trainer
International Sports Science Association
Certified - Sports Nutrition
International Sports Science Association
Certified - Life Coach
International Sports Science Association
Certified - Yoga Teacher
International Sports Science Association
Certified - Graduate Medical Education
National Admin of Graduate Medical Education
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