Jisette Torres
Jersey City,NJ
Summary
Detail-oriented professional with experience in delivering customer service, optimizing workflows, and enhancing operational efficiency. Leverages technology to streamline processes, manage data, and improve team communication. Bilingual communicator skilled in relationship management and dispute resolution. Seeking remote or hybrid roles to utilize expertise in administrative coordination and client success to support business objectives.
Overview
14
14
years of professional experience
Work History
Inventory / Administrative Associate (Contract)
Interior Marketing Group, Inc.
Jersey City, NJ
05.2026 - Current
- Spearhead the modernization of stock organization by implementing physical barcode systems, significantly improving tracking efficiency and reducing inventory discrepancies.
- Managed inventory data entry and maintained granular stock details utilizing the Rental Works platform, ensuring data reliability for cross-departmental use.
- Collaborate cross-functionally with project managers to address inventory needs, maintain stock integrity, and support the seamless execution of high-priority projects.
- Conducted comprehensive multi-site inventory audits, tracking and identifying high volume of items and manufacturers to ensure database accuracy.
Administrative / Scheduling Coordinator
Best Home Care NJ
Jersey City, NJ
03.2024 - 11.2025
- Managed complex scheduling and critical communication channels for a dispersed workforce of 70+ employees and their assigned clients, ensuring seamless service delivery.
- Acted as primary contact for high volume of inbound and outbound communications, providing bilingual (Spanish/English) translation services for clear understanding and prompt issue resolution.
- Streamlined intake process for new clients and executed onboarding procedures for new hires, enhancing compliance tracking and paperwork management.
- Supported payroll processing operations, ensuring accurate and timely payroll for large team in fast-paced healthcare environment.
Sales Associate / Administrative Support
The Children's Place
Jersey City, NJ
01.2014 - 01.2022
- Investigated and resolved complex client issues, prioritizing outstanding customer satisfaction to drive repeat business and promote long-term brand loyalty.
- Executed operational and administrative functions, including cash management, processing purchases/returns, and manage inventory in real time.
- Coordinated stock control and initiated orders based on data-driven needs, ensuring timely availability of inventory to meet sales targets.
Sales Associate / Administrative Support
Pandora
New York, NY
01.2019 - 01.2020
- Earned customer recognition and positive feedback through commitment to client experience and effective communication
- Received positive feedback and recognition from customers by demonstrating an unwavering commitment to client experience management and effective communication
- Cultivated strong customer relationships by providing tailored products/services, sharing product knowledge, and addressing individual concerns
- Assessed customer needs, recommended suitable products, and processed payments to enhance the shopping experience
- Streamlined day-to-day store operations by organizing heavy workload, setting goals/priorities, and collaborating with team members
Stylist
Reiss London
New York, NY
05.2022 - 04.2024
- Styled clients by assessing fashion preferences and providing tailored recommendations.
- Assessed clients' fashion preferences and offered tailored styling recommendations. by assessing fashion preferences and providing tailored recommendations.
- Maintained knowledge of current fashion trends and product offerings for informed consultations.
- Collaborated with team members to create visually appealing store displays.
Caregiver
Secaucus
Secaucus, NJ
01.2013 - 01.2014
- Delivered compassionate personal care and developmental support, fostering trust and emotional well-being in a highly sensitive role.
- Administered medication and monitored client health status regularly.
- Assisted clients with daily living activities and personal care needs.
- Maintained a safe and clean environment for clients and staff.
Education
Esthetics -
Christine Valmy
New York, NYBarbicide Certification -
New York, NYAssociate in Education -
Bergen Community College
Paramus, NJSkills
- Inventory management
- Inventory tracking software
- Barcode implementation
- Inventory Auditing
- Data entry accuracy
- Workflow optimization
- Relationship building
PROFESSIONAL SUMMARY
- Bilingual (English/Spanish)
- Bilingual Communication (English/Spanish)
Timeline
Inventory / Administrative Associate (Contract)
Interior Marketing Group, Inc.
05.2026 - Current
Administrative / Scheduling Coordinator
Best Home Care NJ
03.2024 - 11.2025
Stylist
Reiss London
05.2022 - 04.2024
Sales Associate / Administrative Support
Pandora
01.2019 - 01.2020
Sales Associate / Administrative Support
The Children's Place
01.2014 - 01.2022
Caregiver
Secaucus
01.2013 - 01.2014
Esthetics -
Christine Valmy
Barbicide Certification -
Associate in Education -
Bergen Community College