Hi, I’m
Jishnu Patel
Sr. Staff Software Engr | Test Architecture
Pittsburgh,PA
Summary
Experienced leader with strong background in implementing effective solutions and processes for test automation and performance testing, and a passion for hands-on research and implementation of emerging technologies. Known for reliability, adaptability and providing hands-on leadership to drive team success and deliver high-quality software solutions.
Overview
20
years of professional experience
5
years of post-secondary education
Work History
UPMC Enterprises
Sr. Staff Software Engr
01.2023 - Current
Job overview
- Work as a Test Architect in Architecture and Site Reliability team for the MyUPMC program.
- Direct a team of 3-5 high performing test engineers.
- Provide technical leadership for multiple cross platform feature teams, leading test automation for Web, iOS and Android platforms.
- Contributed significantly to automated functional testing for web (using Playwright and Protractor) and native iOS and Android mobile platforms in hands on leadership roles.
- Managed multiple backend and web framework upgrades and related automation test updates, performance verification and improvements.
- Spearheaded the implementation of open source performance testing tool K6 and integrating it with CI/CD pipelines.
- Worked closely with devOps and architecture team to continually vet opportunities for performance improvements and cloud cost reductions, like spot instances, horizontal pod autoscaling and graceful shutdown. These reduced AWS costs by 15% and improved app performance.
- Championing open source and free tools for web and mobile test automation, test reporting and CI integrations.
- Maintained 'leanest cloud footprint' mindset for QA and feature teams.
- Maintained full performance test coverage for individual micro-services and system level performance tests for multi team agile software development program.
- Investigate and triage functional/performance production issues and verify fixes for rapid resolution and release to production.
- Lead testing for AWS lambda based multi-channel outreach campaign manager, including automated integration tests, performance testing and optimizations.
UPMC Enterprises
Software Test Engineer - Expert
01.2015 - 12.2022
Job overview
- Develop/Implement test strategy and open source test automation frameworks for multiple teams.
- Lead Performance testing group, documenting/promoting best practices and resolving technical/procedural issues for teams facing challenges.
- Lead performance and security testing efforts for internal and external facing applications/services.
- Worked closely with QA manager to adapt to strategic changes for enterprises QA department and implement related solutions and processes.
- Research and implement new tools (test management, CI/CD, security testing) across teams, cross team code reviews, training and mentoring test engineers.
Service Link
Test Automation Lead
05.2014 - 01.2015
Job overview
- Lead a team of test engineers and managed test automation for multiple applications.
- Developed and implemented an open source C#/selenium test automation framework.
- Phased out QTP and saved considerable licensing costs.
Direct Energy
Lead - Test automation and performance
06.2013 - 04.2014
Job overview
- Lead test automation and performance testing for multiple applications.
- Uncovered multiple performance issues in web services.
- Increased test coverage by 50% in a few weeks by adding automated and performance tests.
LPS
Sr. Software Performance Analyst
09.2012 - 06.2013
Job overview
- Maintained performance tests for SOA application using Load runner.
- Provided detailed performance impact analysis of current code changes for all services by comparing against baseline data.
FedEx
Sr. Automation Specialist
11.2011 - 08.2012
Job overview
- Used an image and text recognition agent to create a mobile test automation framework using C
- Automated tests for handheld devices, reducing regression times from 2-3 weeks to 2 days.
Celerity, ServiceLink, Patni
Others
01.2005 - 10.2011
Job overview
- Worked in various test automation and performance testing, software process management and quality assurance roles.
Education
Symbiosis Institute of Computer Studies And ResearchPune, Maharashtra, India
Master of Business Administration (spec: Software Process Management)
06.2003 - 05.2005
Sardar Patel UniversityGujarat, India
Bachelor of Computer Applications
06.2000 - 04.2003
Skills
Test Automation Frameworks
Mobile app testing
Performance Testing
Manual testing
Playwright
Integration Testing
K6
Grafana
Kubernetes
TypeScript/JavaScript
Gitlab
Selenium
C,C#
JMeter
AWS
Postgres, MySql
OWASP/Zap
Postman/newman
Java
Swift
Kotlin
Jira
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sr. Staff Software Engr
UPMC Enterprises
01.2023 - Current
Software Test Engineer - Expert
UPMC Enterprises
01.2015 - 12.2022
Test Automation Lead
Service Link
05.2014 - 01.2015
Lead - Test automation and performance
Direct Energy
06.2013 - 04.2014
Sr. Software Performance Analyst
LPS
09.2012 - 06.2013
Sr. Automation Specialist
FedEx
11.2011 - 08.2012
Others
Celerity, ServiceLink, Patni
01.2005 - 10.2011
Symbiosis Institute of Computer Studies And Research
Master of Business Administration (spec: Software Process Management)
06.2003 - 05.2005
Sardar Patel University
Bachelor of Computer Applications
06.2000 - 04.2003