Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Hi, I’m

Jishnu Patel

Sr. Staff Software Engr | Test Architecture
Pittsburgh,PA

Summary

Experienced leader with strong background in implementing effective solutions and processes for test automation and performance testing, and a passion for hands-on research and implementation of emerging technologies. Known for reliability, adaptability and providing hands-on leadership to drive team success and deliver high-quality software solutions.

Overview

20
years of professional experience
5
years of post-secondary education

Work History

UPMC Enterprises

Sr. Staff Software Engr
01.2023 - Current

Job overview

  • Work as a Test Architect in Architecture and Site Reliability team for the MyUPMC program.
  • Direct a team of 3-5 high performing test engineers.
  • Provide technical leadership for multiple cross platform feature teams, leading test automation for Web, iOS and Android platforms.
  • Contributed significantly to automated functional testing for web (using Playwright and Protractor) and native iOS and Android mobile platforms in hands on leadership roles.
  • Managed multiple backend and web framework upgrades and related automation test updates, performance verification and improvements.
  • Spearheaded the implementation of open source performance testing tool K6 and integrating it with CI/CD pipelines.
  • Worked closely with devOps and architecture team to continually vet opportunities for performance improvements and cloud cost reductions, like spot instances, horizontal pod autoscaling and graceful shutdown. These reduced AWS costs by 15% and improved app performance.
  • Championing open source and free tools for web and mobile test automation, test reporting and CI integrations.
  • Maintained 'leanest cloud footprint' mindset for QA and feature teams.
  • Maintained full performance test coverage for individual micro-services and system level performance tests for multi team agile software development program.
  • Investigate and triage functional/performance production issues and verify fixes for rapid resolution and release to production.
  • Lead testing for AWS lambda based multi-channel outreach campaign manager, including automated integration tests, performance testing and optimizations.

UPMC Enterprises

Software Test Engineer - Expert
01.2015 - 12.2022

Job overview

  • Develop/Implement test strategy and open source test automation frameworks for multiple teams.
  • Lead Performance testing group, documenting/promoting best practices and resolving technical/procedural issues for teams facing challenges.
  • Lead performance and security testing efforts for internal and external facing applications/services.
  • Worked closely with QA manager to adapt to strategic changes for enterprises QA department and implement related solutions and processes.
  • Research and implement new tools (test management, CI/CD, security testing) across teams, cross team code reviews, training and mentoring test engineers.

Service Link

Test Automation Lead
05.2014 - 01.2015

Job overview

  • Lead a team of test engineers and managed test automation for multiple applications.
  • Developed and implemented an open source C#/selenium test automation framework.
  • Phased out QTP and saved considerable licensing costs.

Direct Energy

Lead - Test automation and performance
06.2013 - 04.2014

Job overview

  • Lead test automation and performance testing for multiple applications.
  • Uncovered multiple performance issues in web services.
  • Increased test coverage by 50% in a few weeks by adding automated and performance tests.

LPS

Sr. Software Performance Analyst
09.2012 - 06.2013

Job overview

  • Maintained performance tests for SOA application using Load runner.
  • Provided detailed performance impact analysis of current code changes for all services by comparing against baseline data.

FedEx

Sr. Automation Specialist
11.2011 - 08.2012

Job overview

  • Used an image and text recognition agent to create a mobile test automation framework using C
  • Automated tests for handheld devices, reducing regression times from 2-3 weeks to 2 days.

Celerity, ServiceLink, Patni

Others
01.2005 - 10.2011

Job overview

  • Worked in various test automation and performance testing, software process management and quality assurance roles.

Education

Symbiosis Institute of Computer Studies And Research
Pune, Maharashtra, India

Master of Business Administration (spec: Software Process Management)
06.2003 - 05.2005

Sardar Patel University
Gujarat, India

Bachelor of Computer Applications
06.2000 - 04.2003

Skills

Test Automation Frameworks

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Availability
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Timeline

Sr. Staff Software Engr

UPMC Enterprises
01.2023 - Current

Software Test Engineer - Expert

UPMC Enterprises
01.2015 - 12.2022

Test Automation Lead

Service Link
05.2014 - 01.2015

Lead - Test automation and performance

Direct Energy
06.2013 - 04.2014

Sr. Software Performance Analyst

LPS
09.2012 - 06.2013

Sr. Automation Specialist

FedEx
11.2011 - 08.2012

Others

Celerity, ServiceLink, Patni
01.2005 - 10.2011

Symbiosis Institute of Computer Studies And Research

Master of Business Administration (spec: Software Process Management)
06.2003 - 05.2005

Sardar Patel University

Bachelor of Computer Applications
06.2000 - 04.2003
Jishnu PatelSr. Staff Software Engr | Test Architecture