Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jissel Aguilera

Des Plaines

Summary

Driven Quality Team Leader with proven experience in streamlining processes and enhancing system efficiency. Skilled at leading teams, promoting quality assurance protocols, and implementing corrective actions to ensure product compliance. Demonstrated ability in fostering a culture of continuous improvement and contributing significantly to operational excellence.

Overview

5
5
years of professional experience

Work History

Quality Team Leader

Creative Werks
Elk Grove Village, IL
01.2026 - Current
  • Led quality assurance initiatives to uphold product standards and specifications.
  • Trained team members on quality control procedures and best practices.
  • Collaborated with cross-functional teams to resolve quality-related issues.
  • Facilitated root cause analysis for defects and proposed corrective actions.
  • Coached team members in problem-solving and decision-making skills.

Quality Control Technician

Creative Werks
09.2022 - 01.2026
  • Helped uncover and fix production problems in order to reduce overall defect rates.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
  • Collaborated with production staff to improve processes, reduce defects and optimize quality.
  • Inspected items and compared against standards to meet regulatory requirements.

Team Leader

Creative Werks
05.2022 - 09.2022
  • Reviewed staff work and gave comprehensive and constructive feedback.
  • Coached team to develop skills and overcome weaknesses to reach goals.
  • Managed downtime well to minimize production disruptions.
  • Conferred with other leaders and supervisors to coordinate operations and activities within or between departments.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.

Assistant Supervisor

Creative Werks
04.2021 - 04.2022
  • Trained teams and instructed on project tasks to successfully complete jobs.
  • Monitored staff and tasks to keep projects on target.
  • Created motivating and demonstrative environments to encourage employee satisfaction and high performance.
  • Maintained policy of open communication to directly address employee, business and customer concerns.
  • Planned appropriate workload to employee by analyzing production schedule.
  • Planned and published production schedule and directed staffing and resources to meet production goals.
  • Worked with quality control and compliance teams to achieve full compliance with regulations and SOP's.

Education

High School Diploma -

Elk Grove High School
Elk Grove Village, IL

Skills

  • Staff Training
  • Work Planning and Prioritization
  • Attention to Detail
  • Team Supervision
  • Customer Service
  • Microsoft Office (Excel, Word, Outlook, etc)
  • Line inspection
  • Workplace safety
  • Product inspection
  • Visual inspection

Timeline

Quality Team Leader

Creative Werks
01.2026 - Current

Quality Control Technician

Creative Werks
09.2022 - 01.2026

Team Leader

Creative Werks
05.2022 - 09.2022

Assistant Supervisor

Creative Werks
04.2021 - 04.2022

High School Diploma -

Elk Grove High School
Jissel Aguilera