Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jisselle Lopez

Mission Viejo,CA

Summary

Chief Administrative Officer with proven [Area of expertise] experience. Excels in public speaking, fostering interpersonal relations and achieving business practice improvements. Working knowledge of budgets, financial statements and proficient in Excel Spreadsheets. Fosters compliance efforts to achieve maximum productivity.

Overview

6
6
years of professional experience

Work History

Chief Administrator

Waterborne Skateboards
05.2021 - 01.2024
  • Guided staff and provided opportunities for growth by encouraging creativity and ownership.
  • Conducted scheduled review and evaluation of systems and processes to maintain efficiency and proficiency across enterprise.
  • Implemented and monitored organizational plans and developed goals and strategies to address prioritized issues.
  • Developed corrective action plans for potential areas of compliance vulnerability.
  • Promoted collaborative and coordinated planning to achieve goals and objectives.
  • Partnered with business leaders to achieve financial performance, expand clients and services and foster inclusive culture for all employees.
  • Leveraged data, implemented new technology and revised procedures to support change.
  • Evaluated organizational performance by gathering, analyzing and interpreting data and metrics.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Gathered, organized and input information into digital database.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Frequently inspected production area to verify proper equipment operation.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Developed and updated tracking spreadsheets for process monitoring and reporting.
  • Created and managed project plans, timelines and budgets.

Front Desk Medical Receptionist

Omega Imaging
01.2021 - 03.2021
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Completed clerical duties and tasks for clinic administration.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Processed medical insurance claims and payments.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Placed new supply orders, managed inventory and restocked clerical spaces.

Hotel Front Desk Receptionist

Fairfield Inn Marriott
08.2019 - 12.2020
  • Collected room deposits, fees, and payments.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Checked lobby, bathrooms, and common areas near front desk for cleanliness multiple times per shift.
  • Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.

Food Service Worker

Jersey Mikes
05.2018 - 11.2019
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Developed and maintained positive relationships with customers to enhance service.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Learned other teammates' work tasks to train as backup.
  • Processed customer payments and balanced cash drawers.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.

Education

Bachelor of Arts - Sales And Marketing Education

Orange Coast College
Costa Mesa, CA
05.2026

High School Diploma -

Trabuco Hills High School
Mission Viejo, CA
06.2019

Skills

  • Process Improvement
  • Relationship Building
  • Business Process Improvement
  • Forecasting and Planning
  • Project Management
  • Data Analysis
  • International Mobility Management
  • Quantitative Skills
  • Logistics Coordination
  • Analytical Thinking
  • Improvement Plan Knowledge
  • Idea Development and Brainstorming
  • Disaster Recovery Planning

Languages

Spanish
Professional Working

Timeline

Chief Administrator

Waterborne Skateboards
05.2021 - 01.2024

Front Desk Medical Receptionist

Omega Imaging
01.2021 - 03.2021

Hotel Front Desk Receptionist

Fairfield Inn Marriott
08.2019 - 12.2020

Food Service Worker

Jersey Mikes
05.2018 - 11.2019

Bachelor of Arts - Sales And Marketing Education

Orange Coast College

High School Diploma -

Trabuco Hills High School

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Jisselle Lopez