Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jisu Choi

Auburn,WA

Summary

A hardworking and passionate job seeker with strong organizational skills eager to secure a passenger services agent position. Ready to help the team achieve company goals. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and the ability to think and act quickly to find creative solutions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

English Teacher

Lancus English
06.2020 - 12.2021
  • Developed innovative lesson plans to engage students in English language learning.
  • Assessed student progress and provided feedback to improve performance and establish academic success.
  • Prepared and implemented lesson plans covering required course topics.
  • Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
  • Worked one-on-one with students needing individualized attention and developed with special learning plans for struggling people.
  • Successfully improved English-speaking students' English grammar and vocabulary levels through written and interactive activities.
  • Delivered instruction in language arts encompassing reading, grammar, composition and literature, working with teachers in other subjects to integrate skills across curriculum.
  • Established positive classroom management boundaries to create safe, known environment for behavior among students.

Resident Assistant

COCM On Campus Management
08.2022 - 06.2023
  • Responded to room transfers, incident reports, and maintenance requests.
  • De-escalate the conflict of residents
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Assisted residents in preparing for activity and social programs.
  • Maintained a clean, safe, and well-organized resident environment.
  • Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
  • Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.
  • Enforced policies and safety standards through building and room rounds.
  • Responded to student inquiries and concerns, offering support and guidance.
  • Monitored student behavior and responded to disciplinary issues in accordance with established policies.
  • Supervised student employees and provided feedback on performance.
  • Communicated with residents to encourage to have better resident place

Recreation & Athletic Front Desk Attendant

Green River College
01.2023 - 08.2023
  • Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
  • Updated customer accounts with equipment use
  • Improved safety procedures to create safe working conditions for students.
  • Maintained an organized and clean front office area and gym to create a professional and welcoming environment for visitors and students.
  • Cleaned and sanitized bathrooms, all gym equipment machines and mirrors according to established protocols.

Desk Assistant

COCM On Campus Management
06.2023 - 08.2023
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Monitored packages and materials to keep office well-stocked.
  • Developed and maintained filing systems to facilitate easy access to information.

Education

Associate of Applied Science - Aviation-Dispatch

Green River College
Auburn
08.2023

Skills

  • Customer Satisfaction
  • Resident Relations
  • Student Engagement
  • Self Confident
  • Greeting Visitors
  • Problem Resolution
  • Front Desk Management
  • Customer Experience
  • Complex Problem-Solving
  • Responsibility
  • Time management

Accomplishments

  • Received the award as the Best worker in the Recreation & Athletic Center this year.
  • Nominated as the Best communicator with residents in the COCM Campus Conner Apartment for 2022-2023.

Certification

  • Working on Private Pilot License - 2022-2023

Languages

Korean
Native or Bilingual
English
Full Professional

Timeline

Desk Assistant

COCM On Campus Management
06.2023 - 08.2023

Recreation & Athletic Front Desk Attendant

Green River College
01.2023 - 08.2023

Resident Assistant

COCM On Campus Management
08.2022 - 06.2023

English Teacher

Lancus English
06.2020 - 12.2021

Associate of Applied Science - Aviation-Dispatch

Green River College

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Jisu Choi