Jitender Kumar

• Operated commercial vehicles to transport goods safely and efficiently across designated routes.
• Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
• Managed delivery schedules while maintaining punctuality and adherence to traffic laws.
• Communicated effectively with dispatchers regarding route changes and delivery status updates.
• Maintained accurate logs of driving hours, mileage, and fuel consumption for regulatory compliance.
• Assisted in loading and unloading cargo, ensuring proper handling of materials during transport.
• Implemented best practices for vehicle maintenance, contributing to improved operational reliability.
• Provided exceptional customer service during deliveries, addressing client inquiries professionally and promptly.
• Ensured safe transportation of goods by meticulously adhering to company safety procedures and federal regulations.
• Navigated various weather conditions safely while maintaining schedule adherence for time-sensitive deliveries.
• Finalized daily logs on schedule to update internal records and uphold DOT requirements.
• Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
• Exhibited strong attention to detail while completing necessary paperwork and documentation for each shipment, minimizing potential discrepancies.
• Trained new drivers in company policies, safety practices, and vehicle operation, contributing to a high-performing team environment.
• Maintained accurate logs and records, ensuring compliance with Department of Transportation regulations and company policies.
• Collaborated closely with dispatchers to ensure optimal routing and efficient scheduling for all assignments.
• Operated with safety and skill to avoid accidents and delays.
• Contributed to smooth shipping processes through detailed record-keeping that included freight bills/sheets as well as driver logs.
• Improved on-time delivery rates by efficiently planning and executing routes for daily shipments.
• Safeguarded cargo against damage or loss by securing loads properly and conducting regular inspections throughout transport.
• Provided excellent customer service during pickups and deliveries, fostering positive relationships with clients and colleagues.
• Enhanced customer satisfaction by providing timely communication regarding shipment statuses and promptly addressing concerns.
• Boosted overall team performance by actively participating in problem-solving sessions and offering innovative solutions to improve company operations.
• Demonstrated adaptability during unforeseen circumstances, such as rerouting due to traffic incidents or road closures, ensuring timely deliveries despite challenges.
• Increased overall fleet efficiency with thorough pre-trip inspections and prompt reporting of any mechanical issues.
• Inspected vehicle before and after every trip and conducted minor repairs.
• Contacted dispatch to report delivery incidents and determine best methods for resolution.
• Handled emergency situations calmly and effectively, coordinating with first responders when necessary to ensure public safety.
• Assisted in warehouse operations as needed by loading/unloading cargo using pallet jacks or forklifts for efficient turnaround times between trips.
• Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
• Inspected trucks for malfunctions and reported vehicles to management for corrective action.
• Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
• Maintained daily, legible DOT log book and submitted corresponding documents.
• Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
• Filled out load paperwork and DOT-mandated log books.
• Inspected load security and checked for damages.
• Successfully avoided time delivery delays by carefully planning best routes.
• Completed on-time deliveries by choosing best and most efficient routes.
• Documented mileage, deliveries, pickups, customer issues and damages.

• Processed customer transactions efficiently and accurately.
• Assisted customers with product selections and inquiries.
• Maintained cleanliness and organization of checkout area.
• Handled cash and electronic payments securely.
• Collaborated with team members to optimize service delivery.
• Managed inventory levels by restocking items as needed.
• Resolved customer complaints with professionalism and empathy.
• Implemented promotional displays to enhance sales visibility.
• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Assisted customers with returns, refunds and resolving transaction issues.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Resolved customer complaints professionally, leading to improved customer relations and loyalty.
• Answered questions about store policies and addressed customer concerns.

My job was there to work all rounder. Like as cashier, to cook breakfast food coffee, groceries stacking, filling the cooler from inside. And cleaning. That was a gas station too so to sale gas also. And when my off time then I used to close the shift.