Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Jitendra Narayan Mahto

King of Prussia,PA

Summary

Motivated customer service and sales professional seeking increasing responsibility in retail environment. Remarkable leading new employees and maximize team performance. Skilled Head Cashier specializing in sales, service, and team leadership. Outgoing Customer Service Cashier well-versed in loss prevention techniques and proficient in POS and register systems. Energetic self-starter with outstanding active listening abilities. Responsive Customer Service Cashier possessing outstanding mathematical abilities paired with first-rate customer service and multitasking skills. Bringing many years of hands-on experience receiving and disbursing money in financial institutions and other establishments. Focused on exceeding expectations and building customer loyalty. Customer Service Cashier known for high productivity and efficient task completion. Skilled in point of sale systems, customer dispute resolution, and inventory management. Excel in communication, problem-solving, and adaptability to ensure positive customer experiences and smooth store operations.

Overview

4
4
years of professional experience

Work History

Customer Service Cashier

Walmart
King Of Prussia, PA
02.2025 - Current
  • Greeted customers and provided friendly customer service.
  • Operated cash registers to process payments for goods and services.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Received payment by cash, check, credit cards, vouchers or automatic debits.

Crew Member

Auntie Anne's Pretzels
King Of Prussia, PA
04.2024 - 01.2025
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Maintained an organized work area to ensure efficient operations.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Resolved customer complaints in a professional manner.

Electrical Technician

Baltra service Centre
Kathmandu, Bagmati
03.2021 - 01.2023
  • Installed new electrical wiring and equipment in accordance with local codes and regulations.
  • Inspected all electrical components for damage or wear and tear.
  • Inspected electrical systems, equipment and components to identify hazards, defects, and the need for adjustment or repair.
  • Provided training sessions regarding safe use and handling of electrical systems.
  • Built panels containing relays, switches, circuit breakers, according to customer specifications.
  • Maintained records of all repairs performed on electrical systems.

Education

High School Diploma -

Shree Narendra Memorial Public Secondary School
Nepal,Rajbiraj-16
03-2023

Skills

  • Check processing
  • Drawer management
  • Order coordination
  • Plan-o-gram implementation
  • Issue escalation
  • Cross-selling
  • Product knowledge

Timeline

Customer Service Cashier

Walmart
02.2025 - Current

Crew Member

Auntie Anne's Pretzels
04.2024 - 01.2025

Electrical Technician

Baltra service Centre
03.2021 - 01.2023

High School Diploma -

Shree Narendra Memorial Public Secondary School
Jitendra Narayan Mahto