Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

J. Ivette Caballero

St. Cloud,FL

Summary

Dedicated Human Resources Generalist with 10+ years of experience focused on developing efficient process using knowledge conducting background checks, recruiting, organizing and scheduling interviews and administering employment benefits, employee relations, training and development, and auditing. Proactive and reliable, with meticulously detail-oriented and organized nature.

Overview

15
15
years of professional experience

Work History

Human Resources Generalist

Faneuil Inc
Orlando, Florida
12.2020 - 01.2024
  • Serve as point of contact for over five hundred employees and leadership at assigned site/assigned program(s) - Guide employees at all levels within their assigned programs on variety of topics including HR policies/laws, communication skills, performance management, conflict resolution, leadership skills.
  • Works closely with operational leaders to provide guidance on policy adherence, coaching, documentation, disciplinary actions up to termination, and other employment relations matters - Keep current with any changes in related federal, state, and local legislation in respective state(s) of your assigned program(s)
  • Collects supporting documentation, such as, but not limited to signed policies/acknowledgements, timekeeping records, quality scores, performance metrics, previous discipline.
  • Managed talent acquisition process, resulting in improved candidate quality and faster time-to-fill ratios.
  • Actively participated in recruitment drives and job fairs representing company's values and vision while attracting qualified candidates.
  • Processed salary changes stemming from merit increases, promotions, bonuses and pay adjustments
  • Engaged in data collection, identifying organizational needs and development solutions
  • Researched employee relations issues and conducted meetings with employees and supervisors
  • Led staff meetings to develop strategies that would positively influence workplace relationships
  • Collaborated with various departments to gain insight on project productivity, plan improvements and gauge effectiveness and update projects to meet company objectives and long-term goals
  • Improved employee engagement and morale by developing wellness programs for employees and enforcing positivity guidelines.

Human Resources Coordinator

Faneuil
Orlando, FL
08.2017 - 12.2020
  • Established solid relationships between departments by providing well-rounded support across various teams.
  • Answered multi-line phone system and directed calls appropriately - Created shipping labels and schedule pickups - Maintain front reception area, screened visitors, and coordinate with recruiter for Open House
  • Maintained human resources information system and kept employee files up to date and accurate.
  • Facilitate, recruit, and interview qualified applicant for open positions - Conduct background checks and drug testing
  • Compile personnel record in HRIS and reports data on employees such as address, phone, absences, transfers, promotions, and terminations
  • Responsible for I9 and E-Verify - Conduct audits for payroll, benefits, or other HR programs
  • Develop and facilitate new-hire orientation - Managed communication regarding employee orientation and open enrollment for benefits
  • Resolved personnel issues regarding human resources matters needing clarification, submissions, and corrections
  • Assisted customer service with inbound and outbound calls regarding HR inquiries
  • Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.

Business Coordinator

Faneuil Inc
Orlando, FL
12.2012 - 08.2017
  • Work with colleagues and staff on special projects as needed
  • Answered multi-line phone system and directed calls appropriately - Created shipping labels and schedule pickups - Maintain front reception area, screened visitors, and coordinate with recruiter for Open House
  • Maintains over one hundred employee files and records per company policy and legal regulations - Ensures that all administration procedures are followed to Company standards and audit requirements
  • Collaborated with human resources to develop and maintain staff position descriptions
  • Generated spreadsheets and other visuals and documents to portray marketing, purchasing, sales and competition trends and comparisons
  • Planned and organized company-hosted conferences and events via collaboration with internal stakeholders and outside services suppliers
  • Arranged business travel plans for leadership staff and coordinated tracking, reporting and reimbursement of expenses
  • Established and communicated record retention standards for internal and external documents and administered policies to enforce standards.
  • Facilitated successful events through meticulous planning, coordination of resources, and seamless execution of logistics.

Payroll Specialist

Faneuil Inc
09.2008 - 12.2012
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Managed payroll data entry and processing for over 1200 employees to comply with predetermined company guidelines.
  • Provide administrative support to staff members and departments in performing several routine and general functions.
  • Reconcile payroll prior to transmission and validate confirm reports
  • Provides accurate administration of all paperwork generated at office level.
  • Provided customer service by responding to customer inquiries and complaints.
  • Continually meets and exceeds all operational and administrative expectations of employees.
  • Maintained confidentiality of sensitive employee information while addressing payroll concerns or disputes.
  • Collaborated with human resources, accounting, and other departments to confirm payroll accuracy.
  • Enhanced efficiency of payroll department by cross-training team members in various functions.
  • Processed manual checks for employees in accordance with company policies.
  • Reduced payroll errors by conducting thorough audits and resolving discrepancies in a timely manner.
  • Tracked employee vacation, sick and/or personal time off.

Education

High School Diploma -

Winter Park High School
Winter Park, Fl
05.1995

Skills

  • Microsoft Office:
  • Word, Excel, Power Point
  • Kronos Dimensions
  • HRIS Applications Proficient
  • Leave of Absence Transitions
  • Americans with Disabilities Act (ADA)
  • Employment Recordkeeping
  • Equal Employment Opportunity (EEO)
  • Employment Law Knowledge
  • Payroll Expertise

Accomplishments

  • HR.com Certification Preparatory Course
  • Completed in June 2018 - Administrative Assistant Today
  • Management Search and Supporting Services, Inc
  • April 2005 - The Receptionist in the Encompassed Office
  • PMA & Continuing Education Services
  • Aug 2004 - USF Diversity, Equity and Inclusion in the Workplace - Completed 5/2021
  • Faneuil Inc
  • Payroll Specialist
  • Orlando, FL
  • 09/2008 – 12/2012 - Manage the entire payroll processing and utilizing Payroll and Time and Attendance software for different contracts
  • Processed 1200+ employees in bi-weekly basis - Provide administrative support to staff members and departments in performing several routine and general functions
  • Reconcile payroll prior to transmission and validate confirm reports - Train new payroll specialists in the payroll process
  • Provides accurate administration of all paperwork generated at office level
  • Provided customer service by responding to customer inquiries and complaints
  • Continually meets and exceeds all operational and administrative expectations of employees.

Timeline

Human Resources Generalist

Faneuil Inc
12.2020 - 01.2024

Human Resources Coordinator

Faneuil
08.2017 - 12.2020

Business Coordinator

Faneuil Inc
12.2012 - 08.2017

Payroll Specialist

Faneuil Inc
09.2008 - 12.2012

High School Diploma -

Winter Park High School

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J. Ivette Caballero