Jiylon Jackson

Greeted all customers upon arrival and resolved membership situations, while maintaining the cleanliness and sanitation of the fitness room at all times.

• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Assisted in the development of training materials for new associates, promoting knowledge sharing.
• Conducted quality assurance checks to maintain high standards of service delivery.
• Used core communication skills to ensure effective collaboration amongst co workers

• Increased customer satisfaction in both men's and women's section by 25%
• Maintained store/warehouse cleanliness and organization
• Greeted customers and informed them on new in-store sales
• Restocked in-store freight with new inventory