Jizelle Gonzalez
Hermiston
Summary
Real estate professional who entered the industry in June 2022 as an unlicensed assistant and advanced to a licensed Realtor in May 2024. Experienced in client support, transaction coordination, and maintaining organized, detail-driven workflows. Currently work alongside one of Windermere Group One/ Tri-Cities' top-producing agents, gaining strong insight into market strategy, client relations, and high-standard service. Self-motivated, disciplined, and committed to continuous growth, with a focus on delivering a smooth, informed, and professional experience for every buyer and seller.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Insurance Customer Service Representative
State Farm
11.2021 - 05.2022
- Managed customer inquiries and resolved issues related to insurance policies and claims.
- Provided detailed information on coverage options, policy changes, and renewal processes.
- Assisted in training new team members on customer service protocols and systems.
Unlicensed Real Estate Assistant
Kim Harty Homes
06.2022 - 05.2024
- Maintained comprehensive databases for tracking leads and client interactions, optimizing workflow efficiency.
- Prepared marketing materials, including brochures and online listings, to promote properties effectively.
- Managed scheduling of appointments and meetings, improving overall organizational effectiveness for the team.
- Provided administrative support through document preparation and filing, ensuring compliance with industry regulations.
- Managed a database of clients, tracking preferences and communication history to improve customer service.
- Improved office organization by maintaining detailed records of properties, transactions, and client interactions.
Billing Assistant
Lonestar Transport LLC
08.2022 - Current
- Processed billing inquiries and resolved discrepancies to enhance customer satisfaction.
- Maintained accurate records of invoices and payments using accounting software.
- Assisted in preparing monthly financial reports to support management decision-making.
- Collaborated with cross-functional teams to streamline billing processes and improve efficiency.
Realtor
Windermere Group One/tri-cities
05.2024 - Current
- Guided clients through property buying and selling processes, ensuring clear communication and effective negotiations.
- Developed comprehensive market analyses to advise clients on pricing strategies and investment opportunities.
- Cultivated strong relationships with vendors, mortgage brokers, and inspectors to streamline transaction processes.
- Led marketing initiatives using digital platforms and social media to enhance property visibility and attract potential buyers.
- Organized open houses and property showings, showcasing features that aligned with client needs and preferences.
- Analyzed local real estate trends to provide clients with informed insights for strategic decision-making in property investments.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
Education
High School Diploma -
Hermiston High School
Hermiston, ORSkills
- Client relations
- Property marketing
- Database management
- Market research
- Closing support
- Open house coordination
Certification
- Licensed Realtor in Washington - May 2024 to Present
Timeline
Realtor
Windermere Group One/tri-cities
05.2024 - Current
Billing Assistant
Lonestar Transport LLC
08.2022 - Current
Unlicensed Real Estate Assistant
Kim Harty Homes
06.2022 - 05.2024
Insurance Customer Service Representative
State Farm
11.2021 - 05.2022
High School Diploma -
Hermiston High School